For Information & Knowledge Management Professionals

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	October 7, 2005 The Forrester Wave™: Enterprise Content Management Suites, Q3 2005 Evaluation Of Top ECM Suite Vendors Across 53 Criteria by Kyle McNabb with Connie Moore, Robert Markham, Barry Murphy, Lucy Fossner	Average: 9  (2 ratings)

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Executive Summary

As demand for enterprise content management (ECM) grows, IT infrastructure decision-makers are turning to ECM suites to provide a platform for managing all unstructured information. But how broad and deep are the ECM suites? Do vendors truly provide a suite or just a collection of individual products? And how well do vendors address broader IT infrastructure needs? Forrester evaluated leading ECM vendors and found that IBM and EMC established early ECM platform leadership — thanks to their ECM capabilities and infrastructure focus — and Stellent leads ECM pure plays with the most complete, suite-ready ECM offering. FileNet, Hummingbird, Interwoven, and Vignette are strong performers, but lack an IT infrastructure focus, and are better suited for content-centric apps. Microsoft has more ECM vision than current capabilities, while Oracle has an ECM suite that while limited in scope shows substantial promise. Open Text still has work ahead to build a true suite and has a questionable ECM strategy. And despite acquisitions, Mobius Management Systems has not gotten traction in ECM and is best suited for complex COLD requirements.

TABLE OF CONTENTS

• The ECM Paradox: Mature Technologies In A Still Emerging And Evolving Market
• What IT Decision-Makers Want From ECM Suites
• The ECM Wave Criteria: Suite Readiness, Extended Capabilities, And Strategy
• The Forrester Wave Results — EMC And IBM Lead, Followed By Stellent
• Vendor Profiles For Leaders, Strong Performers, And Contenders
• Supplemental Material
• Related Research Documents

This is an excerpt

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