For Information & Knowledge Management Professionals

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	November 9, 2007 The Forrester Wave™: Enterprise Content Management Suites, Q4 2007 EMC, IBM, And Oracle Lead, With Open Text Leading Pure Plays by Kyle McNabb with Connie Moore, Diana Levitt

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Executive Summary

Forrester evaluated 11 enterprise content management (ECM) suite vendors across approximately 60 criteria and found that IBM, EMC, and Oracle lead thanks to suite breadth and a focus on enterprise information management needs. Open Text leads all pure plays with a strong core suite of ECM tools. Interwoven, Hyland, and Vignette, all Strong Performers, focus more attention on supporting content-centric applications than providing an ECM platform. Microsoft, another Strong Performer, misses some important features, but it has a bright future in ECM. Finally, Contenders SAP, Xerox, and Alfresco Software lack breadth and depth but show promise in ECM as alternatives to ECM's four horsemen: EMC, IBM, Microsoft, and Oracle.

TABLE OF CONTENTS

• Wanted: ECM Suites To Bring Order To Content Chaos
• ECM Suites Evaluation Overview
• The Four Horsemen Of ECM Cast A Big Shadow Over All Others
• Vendor Profiles
• Supplemental Material
• Related Research Documents

This is an excerpt

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