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For Business Process Professionals

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January 4, 2005

Forrester Wave™: eProcurement Solutions

Rating The Vendors Of A Mature, But Still Important, Buy-Side Application

by Andrew Bartels

with John Ragsdale, Laurie M. Orlov, Natalie Lambert, G. Oliver Young

This is an excerpt

Executive Summary

Pity the poor eProcurement application. Once heralded as the app that would revolutionize how companies buy goods and services, it now is often viewed as a mere electronic order-placement tool. Revenues from eProcurement applications have been flat or declining since 2001, and that trend will continue through 2008. However, eProcurement applications still have a critical role in successful sustained purchasing management. Potential buyers or upgraders of an eProcurement solution face two categories of solution providers: 1) licensed software vendors like Ariba, Oracle, PeopleSoft, and SAP, and 2) hosted software service providers like ICG Commerce, Ketera Technologies, and Perfect Commerce. We used the Forrester Wave methodology to evaluate seven vendors and their products to help potential buyers find the appropriate solution based on company needs and requiremen