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	August 4, 2010 (updated August 5, 2010) The Forrester Wave™: Managed Security Services, Q3 2010 by Khalid Kark with Stephanie Balaouras, Nicholas Hayes	Average: 6  (3 ratings)

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Executive Summary

In Forrester's 78-criteria evaluation of managed security services providers (MSSP), we found that IBM and SecureWorks led the pack because of flexibility, competency, and breadth of coverage. While Symantec has a large customer base and depth of experience, Verizon Business is quickly catching up with the competition by providing significantly more value for the managed security services (MSS) spending. BT Global Services, HP, and AT&T all have a significant opportunity to grow their existing customer bases and integrate managed security services into their overall services portfolios. Wipro, CSC, and Unisys already provide security services to augment their existing outsourcing business models, and all three have sizable global presence. Trustwave has acquired a wealth of capabilities and competencies through acquisitions, and its payment card industry (PCI) heritage is also helping it become a significant managed security service provider.

TABLE OF CONTENTS

• Business And Economic Conditions Drive Outsourcing Of Noncore Functions
• Managed Security Services Evaluation Overview
• Providers Focus On Customers And Breadth Of Services
• Vendor Profiles
• One Size Does Not Fit All
• Supplemental Material
• Related Research Documents

This is an excerpt

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