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	February 7, 2008 The Forrester Wave™: Message Archiving Hosted Services, Q1 2008 Autonomy ZANTAZ Leads A Pack Not Quite Ready For Prime Time by Barry Murphy with Kyle McNabb, Diana Levitt

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Executive Summary

In Forrester's 71-criteria evaluation of message archiving hosted services vendors, we found that Autonomy ZANTAZ leads the pack with strong search functionality and vision for its services. Global Relay Communications is an up-and-comer that, with more resources, can provide a viable alternative, while Iron Mountain, LiveOffice, and Microsoft need to build out support for more advanced retention management and eDiscovery features in order to remain competitive. All vendors must also compete with the popular message archiving software providers whose advanced offerings are keeping the hosted services market out of the limelight thus far.

TABLE OF CONTENTS

• The Predominant Use Case For Hosted Message Archiving Is (Still) Compliance
• Message Archiving Hosted Services Evaluation Overview
• Autonomy ZANTAZ Laps The Field
• Vendor Profiles
• Supplemental Material
• Related Research Documents

This is an excerpt

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