Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.
The following information changed on this document:
During fact checking, a refresh was made to the visual representation of Voxeo's market presence. While the .xls Wave tool was published with the correct scoring, a graphical error did not display the proper score for this criterion in the Wave graphic.
