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April 15, 2005

The Forrester Wave™: Web Content Management, Q1 2005

Lab-Based Evaluation Of Top Web Content Management Vendors Across 194 Criteria

by Kyle McNabb

with Colin Teubner, Connie Moore

This is an excerpt

Executive Summary

Demand for Web content management (WCM) is on the rise, driven by the Web's role as a primary — if not the primary — means of interaction with customers, partners, and employees, and a renewed corporate interest in eBusiness investments to fuel growth initiatives. WCM is not new, and a successful implementation depends greatly on how well a product matches the needs of content owners, contributors, site managers, and IT. But can any one product address the diverse needs of an organization — across intranet, extranet, and Internet sites? Forrester's analysis of nine WCM vendors underscores that what works for a customer self-service or eBusiness site may not fit the needs of corporate or departmental intranets, so organizations must choose carefully.

TABLE OF CONTENTS

  • WCM Brings Order To Content And Site Chaos
  • As WCM Shifts To ECM, Pure-Play Vendors Still Persist For Good Reason
  • The Evaluation Is Based On Two Scenarios: Internal And External Sites
  • Related Research Documents

Features

XLS Forrester Wave™: Web Content Management External Sites, Q1 `05

Feature Forrester Wave™: Web Content Management External Sites, Q1 `05

XLS Forrester Wave™: Web Content Management Internal Sites, Q1 '05

Feature Forrester Wave™: Web Content Management Internal Sites, Q1 '05

View vendor summaries for: EMC/documentum, FatWire, Interwoven, Microsoft, Percussion Software, RedDot Solutions, Stellent, Tridion, Vignette

This is an excerpt

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