Document Controls
For Customer Experience Professionals
| Primary Analyst Photo | Document Information | Rate this Document |
|---|---|---|
 |
July 8, 2004 Web Design Agencies Show Persona Best Practiceswith Bruce D. Temkin, Michelle Amato |
Average: 9
(3 ratings)
|
This is an excerpt
Executive Summary
Large Web design agencies recently gave Forrester examples of customer models they'd created. The top work by the leading firms demonstrates best practices in the emerging field of persona creation.
This is an excerpt
Buy Risk-Free
Price: US $199
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client?
Log in to read this document.
