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May 3, 2005 What's The Buzz On Word-Of-Mouth Marketing?Social Computing And Consumer Control Put Momentum Into Viral Marketingby Jim Nail with Chris Charron, Michèle Bouquet, Jennifer Joseph |
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Marketers are embracing word-of-mouth marketing as the antidote to traditional advertising's waning effectiveness, and as a way to build momentum for a product or service. To be successful, marketers should forsake one-way campaigns for two-way dialogues, yield control of the message in favor of the role of participant in the conversation, and abandon carefully crafted positioning statements for more personal language.
This is an excerpt
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Marketing & Advertising, Interactive Marketing, Emerging Marketing Channels, Brand Tactics, Brand Strategy
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