For Information & Knowledge Management Professionals

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	September 11, 2009 What's Holding Back Your Intranet? Forrester's Web Site Review For Intranets Exposes Barriers To Use And Adoption by Tim Walters, Ph.D. with Matthew Brown, Sara Burnes	Average: 9  (3 ratings)

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Executive Summary

Rapidly changing business environments and sharp competition now make it more important than ever to empower employees with an intranet that makes their work more efficient and productive. At the same time, budget constraints leave no room for guesswork when applying scarce resources to improve the intranet. Information and knowledge management professionals can use Forrester's Web Site Review methodology to uncover flaws that prevent users from accomplishing intranet tasks or that encourage them to use inefficient workarounds.

This is an excerpt

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