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October 20, 2008 What's Holding RSS Back?Consumers Still Don't Understand This Really Simple Technologyby Julie M. Katz with Christine Spivey Overby, Jeremiah K. Owyang, Thomas Cummings, Emily Murphy |
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Nearly half of interactive marketers use RSS, but consumer adoption has only reached 11%. Of the consumers who haven't adopted RSS, most don't understand how RSS is relevant to their lives and the way they seek information. If marketers expect to reach a critical mass of consumers by using content syndication, then they must take on the burden of education.
This is an excerpt
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Customer Experience, Social Computing & Web 2.0, Marketing & Advertising, Interactive Marketing
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