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For Customer Experience Professionals

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January 8, 2007

Where To Get Help With Usability Testing

Usability Vendors Report On Experience, Capabilities, And Location

by Kerry Bodine

with Ross Popoff-Walker, Steven Geller

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This is an excerpt

Executive Summary

Our survey of usability vendors uncovered 47 firms that have significant experience conducting usability lab tests. In addition to usability expertise, many of the vendors also have capabilities in user research, user recruitment, and design. Companies in search of outside usability know-how can seek help from these specialists, which are scattered throughout the US.

This is an excerpt

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