A small, but technologically empowered number of Canadians are highly engaged with government on line. In this analysis, Forrester compares eGovernment consumers, the 5% of Canadian online consumers who visit their governments' Web sites at least once a week, with those whose government Web site visits are less frequent or nonexistent. The differences are striking and give government site managers much to do.
TABLE OF CONTENTS
Canadian eGovernment Consumer: The Working Professional
Technology Optimism Is The Trademark Of eGovernment Consumers
Internet And Email Usage Is High Among Canadian eGovernment Consumers
Ownership Of PCs And Cell Phones Is Commonplace Amongst This Group
WHAT IT MEANS
Attract And Keep The Attention Of Online Canadian Consumers
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