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For Government Professionals

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February 3, 2006

Who Are Canada's eGovernment Consumers?

Canadian Demographics, Tech Attitudes, And Purchasing Power

by Lewis Cardin

with Bradford J. Holmes, Gene Leganza, Julie Snyder, Will McEnroe

This is an excerpt

Executive Summary

A small, but technologically empowered number of Canadians are highly engaged with government on line. In this analysis, Forrester compares eGovernment consumers, the 5% of Canadian online consumers who visit their governments' Web sites at least once a week, with those whose government Web site visits are less frequent or nonexistent. The differences are striking and give government site managers much to do.

TABLE OF CONTENTS

  • Canadian eGovernment Consumer: The Working Professional
  • Technology Optimism Is The Trademark Of eGovernment Consumers
  • Internet And Email Usage Is High Among Canadian eGovernment Consumers
  • Ownership Of PCs And Cell Phones Is Commonplace Amongst This Group

WHAT IT MEANS

  • Attract And Keep The Attention Of Online Canadian Consumers
  • Related Research Documents

This is an excerpt

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RESEARCH CATEGORIES

Technology

Customer Experience, Web Site Design

Industry

Government, eGovernment

Geography

Asia Pacific, Europe, North America