For Infrastructure & Operations Professionals

Primary Analyst Photo	Document Information	Rate this Document
	February 14, 2007 Who Has Changed My Network? The Discipline Of Network Change And Configuration Management by Evelyn Hubbert with Robert Whiteley, Rachel Batiancila	Average: 6  (3 ratings)

This is an excerpt

Executive Summary

Network downtime results in a significant and immediate revenue loss in today's organizations. Large enterprises can fritter away a significant chunk of their annual revenues — tens or hundreds of millions of dollars each year. In Forrester's experience, most of today's outages are caused by human error — changes made to the network that are incorrect, mistimed, or lack the appropriate workflow procedures. Downtime also triggers the "wrong" visibility for IT operations. The usage of IT governance and improved management processes frameworks — in combination with the right management tools — prevents downtimes due to network configuration errors. Forrester recommends implementing automated tools — which we call network change and configuration management (NCCM) — from vendors like AlterPoint, Voyence, or Opsware. The result: help with growing network complexity and scalability issues, as well as reporting and auditing controls for regulations like HIPAA and Sarbanes-Oxley (SOX).

This is an excerpt

Buy Risk-Free

Price: US $2495

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.