For Infrastructure & Operations Professionals

Primary Analyst Photo	Document Information	Rate this Document
	September 8, 2008 Will Presence Change How Business Communicates? by Elizabeth Herrell with Robert Whiteley, Ben Echols	Average: 9  (3 ratings)

This is an excerpt

Executive Summary

Presence is a key application supported on unified communications (UC) platforms and has the potential to fundamentally change how business manages workplace communications. UC connects multiple applications with a single user interface and enriches the capabilities of those individual components. As well as presence, UC applications include multi-modal conferencing, rich-media video, voice and desktop call control, unified messaging, and mobility. Presence applications introduce a significant change in how employees connect with each other and allow organizations to progress from their standard communications rate to real-time, Internet-speed communications. They transform communications by reducing message tag and enabling business to improve responsiveness to time-sensitive issues. Although presence standards are still maturing, its current benefits make presence worthy of consideration today to help businesses better manage pressing issues that require employee collaboration.

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.