Wipro, a Leader, received excellent grades from client references and maintains a strong value proposition commensurate with its leading offshore competition. The provider is embracing a highly automated approach to applications outsourcing (AO) that is consistent with its overall factory model. Like its offshore competition, it struggles to exhibit vertical industry and business domain competency in AO engagements, but it has very strong price competitiveness and strong cultural affinity with North American customers.
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