Analyst's Photo Name and Title Contact information
Augie Ray

Augie Ray
Senior Analyst

Research Coverage

Brand & Product Web Sites, Consumer Blogs, Consumer Packaged Goods, Consumer Packaged Goods Marketing, Customer Experience, Emerging Marketing Channels, Financial Services, Healthcare & Life Sciences, Interactive Marketing, Interactive Marketing Organization, Marketing & Advertising, Marketing Planning, Media & Entertainment, North American Consumer Technographics, Online Advertising, RSS, Retail, Social Computing & Web 2.0, Social Marketing, Social Technographics, Travel, User-Generated Content, Virtual Worlds, Web 2.0 Development, Widgets

Research Focus

Augie serves the Interactive Marketing professional. He is a leading expert on Social Computing and social media marketing.

Previous Work Experience

For more than a decade prior to joining Forrester, Augie provided interactive marketing strategy and leadership to a wide range of brands in industries such as consumer packaged goods, office products, and travel. He has specialized in emerging and social media, including the strategy and development of communities, blogs, Twitter, brand Web sites, mobile programs, and branded casual games. He is a leading blogger on topics of social media marketing (Experience: The Blog) and was recently named one of the 20 most influential analysts on Twitter.

Augie's been quoted about Facebook, Google Buzz, and MySpace in publications such as the Wall Street Journal, Los Angeles Times, and Mashable. He is currently researching and writing about influence and mass influencers within word of mouth marketing, geolocation in social media, Twitter, and community platforms.

Education

Augie earned a Bachelor's of Business Administration from The University of Wisconsin — Milwaukee.

Latest Research

Planned Research

Peer Influence Analysis Case Study November 2010
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Example of Balanced Score Card December 2010
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Social Computing Predictions January 2011
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Valuing a Facebook Program October 2010
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Three Ways to Launch Advovacy Programs September 2010
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Did You Know?

Augie plays piano and is a fan of Disney and Frank Lloyd Wright.


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Upcoming Forrester Events
Recent Media Citations
The Wall Street Journal, "Facebook Unveils Location Service," August 19, 2010
MediaPost, "Twitter Adopts Deceased Policy And Fast Follow," August 10, 2010
We Are Social, "The Future Of Social Media: Augie Ray," August 5, 2010
PR-Squared, "The ROI Of Social Media Marketing," August 2, 2010
For Immediate Release: The Hobson & Holtz Report, "FIR Interview: Augie Ray," July 26, 2010
ReadWriteWeb, "If You Think Social Media Is Worthless, You're Doing It Wrong," July 19, 2010