Mobile Phones, Mobile Entertainment, Consumer Telecommunications, Networking, Tech Marketing Strategies, Instant Messaging, Client Computing Hardware, PDAs, Consumer Electronics, High-Tech, Enterprise Mobile Devices, eBusiness/eCommerce, Enterprise Mobility, Broadband & Home Networking, Local Area Networks, Mobile Adoption, Consumer Technology Adoption, The Mobile Channel, IT Infrastructure & Operations, Telecommunications Services, IT Adoption, Consumer Mobile Activities , Tech Marketing Tools & Best Practices, Consumer Packaged Goods, Messaging, Information & Knowledge Management, Digital Home, Consumer Mobile Devices, IT Spending & Budgeting, Mobile Services
Charles serves Consumer Product Strategy professionals. His research covers consumer mobility and the digital home. He has an end-to-end understanding of consumer wireless, encompassing consumer behavior, devices, networks, carrier strategy, content and applications, as well as mobile as a marketing channel. His research on the digital home examines the enabling networks, connectivity solutions, content and applications, and the changing role for service providers, media companies, marketers, device makers, and application developers in this evolving environment. He is also responsible for Forrester's annual Benchmark Data Overview, the company's annual summary of the state of — and forecasted growth of — consumer technology adoption Charles' research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, The Financial Times, and BusinessWeek as well as on ABC, PBS, CNN, CNBC, and NPR.
Prior to joining Forrester, Charles held senior technology positions at Citigroup, providing strategic technology guidance across business units in consumer and corporate finance. Among his projects were initiatives in consumer mobile banking in Japan, mobile commerce in Japan, and mobile payments in the US. His previous experience covers a wide variety of technologies and markets, including CAD for integrated circuit design, 3-D graphics for film and broadcast, consumer entertainment software, interactive television, and production systems for game development.
Charles holds M.S. and B.S. degrees in mathematics from the University of California, Santa Cruz.
Benchmark 2008: Forecast Growth Of Devices And Access In The US July 25, 2008 BookmarkPDF
Benchmark 2008: Gen X Loves Gadgets The Most July 21, 2008 BookmarkPDF
Benchmark 2008: Mobile Is Everywhere July 21, 2008 BookmarkPDF
Benchmark 2008: Everyone Goes Online, But Gen Yers Are The Early Adopters July 21, 2008 BookmarkPDF
Benchmark 2008: Gen Y And Gen X Lay Their Digital Home Foundations July 21, 2008 BookmarkPDF
Horizons: Future Of Wireless Networks September 2008 Receive an alert when this document is published: email RSS
Outside The Four Walls Of The Digital Home October 2008 Receive an alert when this document is published: email RSS
Mobile Commerce: What's In It For Operators? October 2008 Receive an alert when this document is published: email RSS
When Will Mobile Video Move Into The Mainstream? February 2009 Receive an alert when this document is published: email RSS
Is The Mobile Internet Really Different? December 2008 Receive an alert when this document is published: email RSS
