Forrester: - Making Leaders Successful Every Day

Analyst's Photo	Name and Title	Contact information
	Charles S. Golvin Principal Analyst

Research Coverage

Broadband & Home Networking, Client Computing Hardware, Consumer Electronics, Consumer Mobile Activities , Consumer Mobile Devices, Consumer Packaged Goods, Consumer Technology Adoption, Consumer Telecommunications, Digital Home, Enterprise Mobile Devices, Enterprise Mobility, High-Tech, IT Adoption, IT Infrastructure & Operations, IT Spending & Budgeting, Information & Knowledge Management, Instant Messaging, Local Area Networks, Messaging, Mobile Adoption, Mobile Entertainment, Mobile Phones, Mobile Services, Networking, PDAs, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Telecommunications Services, The Mobile Channel, eBusiness/eCommerce

Research Focus

Charles serves Consumer Product Strategy professionals. His research covers consumer mobility and the digital home. He has an end-to-end understanding of consumer wireless, encompassing consumer behavior, devices, networks, carrier strategy, content and applications, as well as mobile as a marketing channel. His research on the digital home examines the enabling networks, connectivity solutions, content and applications, and the changing role for service providers, media companies, marketers, device makers, and application developers in this evolving environment. He is also responsible for Forrester's annual Benchmark Data Overview, the company's annual summary of the state of — and forecasted growth of — consumer technology adoption Charles' research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, The Financial Times, and BusinessWeek as well as on ABC, PBS, CNN, CNBC, and NPR.

Previous Work Experience

Prior to joining Forrester, Charles held senior technology positions at Citigroup, providing strategic technology guidance across business units in consumer and corporate finance. Among his projects were initiatives in consumer mobile banking in Japan, mobile commerce in Japan, and mobile payments in the US. His previous experience covers a wide variety of technologies and markets, including CAD
for integrated circuit design, 3-D graphics for film and broadcast, consumer entertainment software, interactive television, and production systems for game development.

Education

Charles holds M.S. and B.S. degrees in mathematics from the University of California, Santa Cruz.

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Planned Research