Analyst's Photo Name and Title Contact information
Claire Schooley

Claire Schooley
Senior Analyst

Research Coverage

Document Management, Enterprise Collaboration, Enterprise Content Management, Information & Knowledge Management, Video & Teleconferencing, Web Conferencing, eLearning

Research Focus

Claire serves Information & Knowledge Management professionals. She covers the strategy and technology associated with formal and informal learning and Web and videoconferencing. She also researches the effect of the retiring workers and the new generation of workers on human capital management and development. She advises clients on eLearning program configurations and vendors and Web and videoconferencing solutions.

Previous Work Experience

Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she was director of the Grants Resource Center at the Alameda County Office of Education. Her charter was to create the vision, plan development, and set policy for a resource and technical assistance center for educators and community members, as well as to develop and produce eLearning courses for educators.

Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley that assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.
Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.

Education

Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.

Latest Research

Planned Research

Skills And Training Required To Develop Your Information-Oriented Business Analysts October 2009
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Did You Know?

Claire enjoys sculling on both lakes and open water, including San Francisco Bay.


Claire Schooley serves Information & Knowledge Management professionals.
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Recent Media Citations
CIO, "Making A Game Of Risk," April 27, 2009
SearchUnifiedCommunications, "Telepresence ROI: People As Important As Technology," March 19, 2009
Computerworld, "Three Free Tools For Teleconferencing With A 'Virtual Presence,'" November 19, 2008
CIO, "High Travel Prices Leading to More Web and Video Conferencing," August 11, 2008
The New York Times, "As Travel Costs Rise, More Meetings Go Virtual," July 22, 2008