Doug WilliamsAnalyst
B2B Sales & Marketing, Broadband & Home Networking, Broadband & Remote Access, Broadband Fixed Wireless Access, Consumer Electronics, Consumer Technology, Consumer Telecommunications, Convergence Services, DSL Access, Data Services, Fixed-Mobile Convergence, Internet Access Service Providers, Managed Telecommunications Services, Media & Entertainment, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Technographics Segmentation, Telecommunications Services, Television, Voice Over IP Services, Voice Services
Doug serves Consumer Product Strategy professionals. He tracks the state of home broadband and communications services; examines the technologies and business models behind the best strategies; and delivers prescriptive advice, consumer survey data, and forecasts to clients seeking to thrive in the broadband world. His research provides the foundation for consumer-oriented business plans, while analyzing customer acquisition, retention, and cross-sell strategies. Doug came to Forrester through its acquisition of JupiterResearch, which he joined in early 2007.
Doug was the founder and president of DSW Consulting, a consulting firm focusing on regulation, economics, and public policy in the telecommunications market. He analyzed regulatory issues and markets, prepared expert witness testimony, and provided regulatory consulting and litigation assistance to public and private sector clients. His areas of expertise included local wireline competition policy and market analysis, market structure, broadband and VoIP services, and price cap and other forms of alternative telecommunications regulation. Before that, he was vice president and partner at Economics and Technology, a Boston-based research and consulting firm specializing in telecommunications regulation.
Doug holds a B.A. in economics, cum laude, from Brandeis University.
US Internet Access Forecast, 2009 To 2014 November 09, 2009 BookmarkPDF
WiMAX Services Are Both Complements To And Substitutes For Fixed Broadband October 01, 2009 BookmarkPDF
The Who/What/Where Of WiMAX In The US October 01, 2009 BookmarkPDF
Building The Perfect Bundle June 29, 2009 BookmarkPDF
Enhance Your Product Strategy With Convenient Customer Service June 22, 2009 (Rating: 9) BookmarkPDF
VoIP Forecast 2009-2014 November 2009 Receive an alert when this document is published: email RSS
The Convenience Quotient of Green Transportation December 2009 Receive an alert when this document is published: email RSS
Doug ran the 400m intermediate hurdles in college and continues to compete on the track with The Black & Tan Track Club, of which he is a founding member.
