Duncan JonesPrincipal Analyst
Application Strategy & Selection, B2B Integration, B2B Sales & Marketing, Business-To-Business eCommerce, Contract Negotiations, IT Infrastructure & Operations, License Management, Packaged Applications, Product & Solutions Strategies, Software Licensing, Software Pricing, Sourcing & Procurement, Sourcing Strategy & Execution, Systems Management, eBusiness/eCommerce, eMarkets
Duncan primarily contributes to Forrester's offerings for Sourcing & Vendor Management professionals. He is a leading expert on software pricing and licensing and helps clients understand and address the effect of technology changes on software contracts. By researching enterprises' experience of dealing with large software vendors, including their negotiation successes and the problems they encountered later in the relationship, Duncan helps clients create and execute sound negotiation strategies and get advantageous software license and maintenance agreements.
He is also a leading expert on ePurchasing technologies, such as eProcurement, eSourcing, and electronic invoice presentment and payment (EIPP) and advises clients on their application strategy in this area, how to make good choices between alternative solution providers, and how to get the best results from implementation.
Prior to joining Forrester, Duncan worked for QAD, an international provider of enterprise solutions for manufacturing companies in various product management and product marketing roles. Most recently, he had global responsibility for radical changes to QAD's pricing and licensing strategy.
Duncan qualified as a chartered accountant with KPMG and then joined Courtaulds, a diverse multinational manufacturing company. He held various line finance and IT roles before becoming project manager in a corporate team, managing systems-enabled business improvement projects around the world.
Duncan has a first-class degree in mathematics from Hertford College at the University of Oxford and is a member of the Institute of Chartered Accountants in England and Wales.
Do Your Software Contracts Permit External Use? November 12, 2009 BookmarkPDF
Refresher Course: Hiring VARs November 05, 2009 (Rating: 8) BookmarkPDF
Enterprises Should Push Supplier Networks To Deliver Interoperability July 30, 2009 BookmarkPDF
Yes We Can (Cut Our Software Maintenance Costs) May 08, 2009 (Rating: 8) BookmarkPDF
The Real Problem Of Counting Virtual Licenses April 23, 2009 (Rating: 8) BookmarkPDF
Duncan is a keen golfer and bridge player.
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