Duncan Jones Duncan Jones
Senior Analyst

Research Coverage

Sourcing Strategy & Execution, Manufacturing, Contract Negotiations, Sourcing & Procurement, Financial Services, Healthcare & Life Sciences, Software Licensing, Packaged Applications, Government, High-Tech, Transportation & Logistics, Application Strategy & Selection, Enterprise Resource Planning Applications, Professional Services

Research Focus

Based in London, Duncan serves Sourcing & Vendor Management professionals. As a leading expert on enterprise software sourcing, pricing, and licensing, Duncan helps clients make good choices between alternative solution providers and negotiate advantageous software license and maintenance agreements. Duncan also covers software for purchasing professionals, including eProcurement, eSourcing, contract life-cycle management, and electronic invoice presentment and payment. He has more than 20 years of experience using enterprise applications to improve business performance.

Previous Work Experience

Prior to joining Forrester, Duncan worked for QAD, an international provider of enterprise solutions for manufacturing companies in various product management and product marketing roles. Most recently, he had global responsibility for radical changes to QAD's pricing and licensing strategy.
Duncan qualified as a chartered accountant with KPMG and then joined Courtaulds, a diverse multinational manufacturing company. He held various line finance and IT roles before becoming project manager in a corporate team, managing systems-enabled business improvement projects around the world.

Education

Duncan has a first-class degree in mathematics from Hertford College at the University of Oxford and is a member of the Institute of Chartered Accountants in England and Wales.

Latest Research

Planned Research

The Forrester Wave: eSourcing September 2008
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Did You Know?

Duncan is a keen golfer and bridge player.

Languages Spoken

French


Duncan Jones serves Sourcing & Vendor Management professionals.
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Recent Media Citations
American Banker (US), "More Firms See Opportunity In Electronic Invoicing Field," July 22, 2008
Computerwoche (Germany), "Microsoft Wants To Simplify Software Purchase," July 11 2008
IT Professional (Belgium) "Microsoft Launches New License Model," July 8, 2008
CNET News (US), "Forrester On Microsoft's New Select Plus Licensing," July 1, 2008
Computerworld (UK), "What Microsoft's New Pricing Means For Your Business," July 1, 2008