Analyst's Photo Name and Title Contact information
G. Oliver Young

G. Oliver Young
Senior Analyst

Research Coverage

Customer Experience, Enterprise Collaboration, Enterprise Web 2.0, High-Tech, Information & Knowledge Management, Interactive Marketing, Marketing & Advertising, Podcasting, RSS, Social Computing & Web 2.0, Social Marketing, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Tech Sector Economics

Research Focus

Oliver serves Vendor Strategy professionals. Responsible for Web 2.0 and Social Computing technologies, he regularly helps technology vendors refine product concepts, segment markets, and target their messaging. He is a thought leader in smart strategies for selling Web 2.0 tools and technologies in the enterprise.
Oliver's research focuses on blogs, wikis, RSS, social networking, podcasting, mashups, and the impact of emerging technologies on technology vendors and their customers. As part of this coverage, Oliver also looks at broad economic trends in the tech industry.

Previous Work Experience

Prior to his work as an analyst, Oliver served as a researcher at Forrester. He conducted primary survey research and supported Forrester's Business Data Services® product, managing data collection and survey creation. He also conducted quantitative analysis of the tech sector and developed the methodology for the Forrester US Tech Sector Index. His work has been cited in numerous business and trade publications including the Financial Times, The Wall Street Journal, Investors Business Daily, BusinessWeek, and Computerworld.

Education

Oliver is a graduate of Kalamazoo College with a B.A. in economics and English. He has also studied at the London School of Economics and Political Science.

Latest Research

Planned Research

Forrester TechRadar™: Web 2.0 Marketing Strategy, Q3 2009 November 2009
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Web 2.0 Market Sizing And Forcast: 2009-2014 December 2009
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Executing Social Media Marketing Strategy September 2009
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Did You Know?

Oliver is an avid sailor, music lover, and fantasy footballer. He also plays on an ultimate frisbee team in the summer and fall.


G. Oliver Young serves Vendor Strategy professionals.
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Recent Media Citations
ReadWriteWeb, "Report: Enterprise 2.0 Apps Will Dramatically Fall in Price," October 12, 2008
eWeek, "Enterprise 2.0 Software to Take Hard Hits Amid Competition, Weak Economy," October 10, 2008
Computerworld, "Bet On It: Employee Wagers Help Companies Predict The Future," August 8, 2008
CIO, "IT Embracing, Maybe Even Leading Web 2.0 Movement, Forrester Says," July 11, 2008
Computerworld, "IT Shops Beginning To See Benefit Of Web 2.0 Tools, Forrester Says," July 10, 2008