Fixed-Mobile Convergence, Tech Marketing Tools & Best Practices, Networking, High-Tech, Tech Marketing Strategies, Convergence Services, IP PBX, Unified Communications, Telecommunications Services, Communications Infrastructure
Henry serves Vendor Strategy professionals, covering many aspects of unified communications and collaboration. His research agenda includes the role of managed services in the introduction and delivery of innovative capabilities, focusing on the vendor telecom landscape and next-generation business models. Henry analyzes market trends in IP telephony, voice/data convergence, and fixed mobile convergence, while reporting on overall industry strategies, and the ever-closing gap between IT and telecom. Henry evaluates deployment and capability options that affect businesses' rate of adoption of new communications and collaboration technologies and services. He advises CIOs and IT operations executives looking for best-practice research and information on vendor product sets. Henry also publishes research on successful marketing and product approaches for unified communications and collaboration solutions, using both user and demand-side adoption data and analysis.
Prior to joining Forrester, Henry held senior management roles at Nokia, Intel, and Compaq, working to establish development and channel partnerships to deliver converged communications solutions. Before that, Henry worked in A.T. Kearney's Communications Industry Practice, where he undertook projects to align strategy and operations at firms throughout the telecommunications market. Henry began his telecommunications career at Bell Atlantic, holding positions of increasing responsibility in operations, engineering, business planning, and corporate finance.
Henry holds a B.S. in physics engineering and mathematics from Washington and Lee University and an M.B.A. from the University of Virginia.
Inquiry Insights: Telecom Managed Services, Q2 2008 August 12, 2008 BookmarkPDF
Firms Want Managed Unified Communications July 11, 2008 BookmarkPDF
Unified Communications Trials Explode July 08, 2008 BookmarkPDF
The Screening Of Global Business June 16, 2008 BookmarkPDF
SWOT Analysis: Avaya Unified Communications, Q2 2008 April 22, 2008 BookmarkPDF
Market Overview: Mobile Unified Communications - What is it good for? October 2008 Receive an alert when this document is published: email RSS
Market Overview: CEBP Market Requirements And Pitfalls November 2008 Receive an alert when this document is published: email RSS
Market Overview: Video Conferencing - Telepresence Update September 2008 Receive an alert when this document is published: email RSS
Forecast: Managed Services Sizing October 2008 Receive an alert when this document is published: email RSS
Forecast: Driving Business Innovation with Unified Communication: Market Forecast and Vendor Opportunity September 2008 Receive an alert when this document is published: email RSS
