Analyst's Photo Name and Title Contact information
Henry Dewing

Henry Dewing
Principal Analyst

Research Coverage

B2B Sales & Marketing, B2B Sales & Marketing, Communications Infrastructure, Communications Infrastructure, Convergence Services, Convergence Services, Enterprise Collaboration, Fixed-Mobile Convergence, Fixed-Mobile Convergence, IP PBX, IP PBX, Information & Knowledge Management, Managed Telecommunications Services, Networking, Networking, Site-To-Site Video/Videoconferencing Services, Tech Marketing Strategies, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Tech Marketing Tools & Best Practices, Telecommunications Services, Telecommunications Services, Unified Communications, Unified Communications, Video & Teleconferencing

Research Focus

Henry advises tech industry Vendor Strategy professionals, predicting and quantifying growth and disruption in the technology industry. His expertise spans the development and adoption of unified communications and collaboration technologies, including the role of managed services, the telecom supplier landscape, and next-generation business models. Henry analyzes the growth drivers in markets like IP telephony, voice/data convergence, and fixed mobile convergence in the context of changes in overall industry structure and the ever-closing gap between IT and telecom. He advises Vendor Strategy professionals on successful marketing and product approaches for unified communications and collaboration solutions.

Previous Work Experience

Prior to joining Forrester, Henry held senior management roles at Compaq, Intel, and Nokia, working to establish development and channel partnerships to deliver converged communications solutions. Before that, Henry worked in A.T. Kearney's communications industry practice, where he undertook projects to align strategy and operations at firms throughout the telecommunications market. Henry began his telecommunications career at Bell Atlantic, holding positions of increasing responsibility in operations, engineering, business planning, and corporate finance.

Education

Henry holds a B.S. in physics engineering and mathematics from Washington and Lee University and an M.B.A. from the University of Virginia.

Latest Research

Planned Research

Market Overview: Unified Communications Trends June 2010
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Market Overview: Managed Services September 2010
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Henry Dewing serves Vendor Strategy professionals.
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Recent Media Citations
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