Forrester Research

Analyst's Photo	Name and Title	Contact information
	Holger Kisker, Ph.D. Senior Analyst

Research Coverage

Application Development, Application Strategy & Selection, Business Process Management, Business Process Modeling, Customer Relationship Management, Energy & Utilities, Enterprise Architecture, Enterprise Resource Planning Applications, Information & Knowledge Management, Manufacturing, Order Management, Packaged Applications, Supply Chain Management

Research Focus

Holger serves tech industry Vendor Strategy professionals in predicting and quantifying tech industry disruptions. Holger analyzes trends and key paradigm shifts in the business process and software application market and has a deep knowledge in the end-to-end software life cycle from market analysis to portfolio planning, development, and successful market introduction. Holger includes in his research all application software such as ERP, CRM, SCM, BI, and industry-specific applications. With 12-plus years of deep industry expertise, Holger also focuses on the IT trends and opportunities in the energy market.

Holger publishes and consults vendors on all aspects for a successful strategy including the right portfolio selection; partner management; business models; and market messaging in a time of disruptive trends like cloud computing, social media, sustainability, and next-generation smart solutions. Holger is based in Forrester's Frankfurt office but advises vendors and users around the world.

Previous Work Experience

Holger came to Forrester from SAP AG, where he headed the energy business unit, one of SAP's most successful verticals, responsible for the global product and partner strategy, user community, and sales enablement. Prior to this he held various positions at SAP in development, marketing, solution management, and business development and was vice president in SAP's global service partner group, where he was responsible for the partner strategy across all industries for SAP's largest service partner. Before joining SAP, Holger worked as assistant professor at Toyota Technological Institute in Nagoya, Japan, where he developed new data recording media that is used today in magneto-optic recording discs.

Education

A native of Germany, Holger studied physics at University Stuttgart and holds a Ph.D. in science (Dr.rer.net.) from University Stuttgart and Max-Planck Institute, Germany. In his thesis he researched and explained the magnetic properties of nano-structured materials.