Analyst's Photo Name and Title Contact information
James L.  McQuivey, Ph.D.

James L. McQuivey, Ph.D.
Vice President, Principal Analyst

Research Coverage

B2B Sales & Marketing, Consumer Electronics, Consumer Technology, Digital Home, Digital Music, HDTV, Marketing & Advertising, Media & Entertainment, Music, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Television

Research Focus

James serves Consumer Product Strategy professionals. He analyzes television and media technology and specializes in the future of the moving image, including digital video recorders, HDTV, video on demand, Internet-based video, and the business implications of each of these disruptive technologies or movements. Beyond this, he also covers digital music and digital publishing and shares with other Forrester analysts an interest in the future of the digital home.

Previously at Forrester, James served as a vice president and research director, running Consumer Technographics® North America, Forrester's unparalleled consumer research effort. Before that, he was a senior analyst and founding member of the online retail strategies practice at Forrester, where he launched Forrester's coverage in the travel and automotive industries. In addition to keynoting at industry events and Forrester Forums, James is routinely sought-after for comment by such publications as The New York Times, The Wall Street Journal, and USA Today. He has been interviewed for radio's All Things Considered and Marketplace and has appeared on CNBC and CNN.

Previous Work Experience

James comes to Forrester most recently after several years as a professor, teaching marketing research at Boston University's top-rated College of Communication. While there, he consulted for such clients in the media and entertainment space as PBS, Current TV, and others to help them understand the future of television distribution and the role of consumer-generated video content.

Education

James earned his Ph.D. in mass communication research at Syracuse University. He also holds an M.B.A. with an emphasis in marketing.

Latest Research

Planned Research

Convenient Product Planning: How To Translate Product Features Into Consumer Benefits January 2010
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What It Will Take For TV Everywhere To Succeed January 2010
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What People Really Need: How Consumer Needs Become Product Features December 2009
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Languages Spoken

Spanish


James L. McQuivey, Ph.D. serves Consumer Product Strategy professionals.
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Recent Media Citations
Associated Press, "Comcast looks to future in bid for NBC Universal," October 5, 2009
USA Today, "Roku Aims To Be Hub For Streaming Movies," September 14, 2009
Advertising Age, "What'll Be The Breakout Star That Links TV To The Net?," April 13, 2009
BusinessWeek, "Hulu Attracts Crowds But Not Ads," March 31, 2009
The Wall Street Journal, "Hulu Embraces Social Networking," March 11, 2009
Financial Times, "B&N Set For Digital Fight With Amazon," March 6, 2009
Forbes, "Amazon Kindles Interest In Content," March 4, 2009
CNET, "How To Predict Gadget Success," February 10, 2009