Analyst's Photo Name and Title Contact information
Jean-Pierre Garbani

Jean-Pierre Garbani
Vice President, Principal Analyst

Research Coverage

Business Service Management, Capacity Modeling & Planning, Data Center Management, Go-To-Market Strategies, High-Tech, IT Infrastructure & Operations, IT Management, IT Management Software, IT Organization, IT Process Automation, ITIL, Job Scheduling & Workload Management, Organizational Design & Change Management, Product & Solutions Strategies, Telecommunications Services

Research Focus

J.P. serves Vendor Strategy professionals. He has acquired several decades of experience as an IT technology designer and marketer as well as a client of IT technology. He has broad experience in designing advanced technology solutions in industrial and commercial applications and bringing them to market.
Over the past years, J.P. has written extensively on technology for several business publications and has focused on innovations in IT management software and in IT operations. J.P. is often a featured speaker in vendor-sponsored events and Webinars.

Previous Work Experience

J.P. came to Forrester through the acquisition of Giga Information Group, where he was the research director of the computing infrastructure group. J.P. started his IT career in early 1968 as a software engineer working on the automation of nuclear power plants in France. J.P. then joined Bull General Electric in Paris (subsequently Honeywell Bull) where he was a designer and project leader of very large network infrastructures in France, Scandinavia, and the US. At Bull, J.P. occupied several positions in engineering, marketing, and sales. J.P. moved to the US in 1984 and filled several engineering and marketing positions with Bull Information Systems. In 1994, J.P. created Epitome Technology Corporation, a middleware software company focused on manufacturing execution systems. Prior to joining Giga, J.P. worked as an IT management consultant for several large financial institutions in the US.

Education

J.P. graduated from Ecole Superieure d'Electricite (Supelec) in Paris, France (M.S. in computer science). J.P. is a US citizen based in Naples, Fla., and speaks French fluently.

Latest Research

Planned Research

SWOT Analysis Of IT Management Software Tier 1 Vendors July 2009
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Holistic View: IT Management Software Market January 2010
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Did You Know?

J.P. enjoys flying and is a private pilot. He also likes racing cars, antique cars, and rugby.

Languages Spoken

French


Jean-Pierre Garbani serves Vendor Strategy professionals.
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Recent Media Citations
Computer Zeitung, "Recession Requires Adjustments- Complexity Through Virtualization," May 18, 2009
Computer Zeitung, "Virtualization Overburdens IT Capacity Management," May 11, 2009
Network World, "Big Four Management Vendors Face Competition From All Sides," October 1, 2008
Computer Weekly (UK), "IT Departments Failing To Meet Service Level Agreements," June 23, 2008
Computerworld (UK), "Service Level Agreements Are Failing: Forrester," June 24, 2008