Analyst's Photo Name and Title Contact information
Jeff Ernst

Jeff Ernst
Principal Analyst

Research Coverage

B2B Buyer Behavior, B2B Marketing, Marketing & Sales Strategies, Sales & Marketing Alignment , Sales Processes , Sales, Marketing, & Product Strategy, Solution-Based Marketing and Selling

Research Focus

Jeff serves CMO & Marketing Leadership Professionals. He is a leading expert in marketing strategy, solution-based marketing and selling, sales enablement, and building thought leadership through social media for B2B companies. His research focuses on B2B marketing for non-high-tech companies, with an emphasis on sales and marketing alignment and marketing's effectiveness across the entire lead to cash process.

Previous Work Experience

Prior to joining Forrester, Jeff served in executive and marketing leadership roles at several companies including FatWire, Infinium, Kadient, and Open Market. Recently, he led the definition and launch of Kadient's new SaaS-based sales enablement platform, which helps Fortune 1000 companies improve B2B sales and marketing effectiveness.

Jeff is a frequent speaker and blogger on the topics of social media, sales enablement, and sales and marketing effectiveness. He is the author of The New Rules of Sales Enablement and co-author of How to Create Killer Sales Playbooks.

Education

Jeff earned an M.B.A. with a concentration in marketing from the F.W. Olin Graduate School of Business at Babson College and a Bachelor of Science in finance from Babson College.

Latest Research

Planned Research

The Marketing and Sales Technology Ecosystem April 2012
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Case Studies in Solution Marketing May 2012
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The B2B Marketing Construct Pyramid May 2012
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B2B Approach to Adaptive Marketing February 2012
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Case Study in Thought Leadership Marketing March 2012
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Did You Know?

Jeff is a fitness fanatic who participates in road races, marathons, and triathlons; plays competitive volleyball; and loves to ski and sail with his family.

Languages Spoken

English


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Recent Media Citations
Mashable, "3 Major Concerns for Brands Over ICANN’s New Domain Registry Options," January 12, 2012
CRM, "5 Hot Marketing Trends," January 2012
Bank Technology News, "Dot.Bank Gets Mixed Reviews," December 1, 2011
BtoB, "Building Opportunities," November 7, 2011
BtoB, "What marketing automation best practices work well for b2b companies?" October 26, 2011
SearchCIO, "CIOs: Align technology and marketing strategy to meet customer needs," September 28 2011