Analyst's Photo Name and Title Contact information
Josh Bernoff

Josh Bernoff
Sr VP - Idea Development

Research Coverage

Customer Experience, High-Tech, Interactive Marketing, Marketing & Advertising, Media & Entertainment, RSS, Social Computing & Web 2.0, Social Marketing, User-Generated Content, Widgets

Research Focus

Josh is senior vice president, idea development at Forrester Research and is responsible for identifying, developing, and promoting some of the company's biggest ideas.
Josh is the coauthor of the BusinessWeek bestselling book Groundswell: Winning in a World Transformed by Social Technologies, a comprehensive analysis of corporate strategy for dealing with social technologies. Since Groundswell was published in May 2008 by Harvard Business Press, Abbey Klaasen from Advertising Age picked it as the "best book ever written on marketing or media," Amazon's editors put it in the top 10 business books of the year, and the Society for New Communications Research picked Josh and his Groundswell coauthor Charlene Li as "visionaries of the year."
Josh joined Forrester in 1995. In 1996, he created the Technographics® segmentation, a classification of consumers according to how they approach technology. Forrester has used this segmentation as the basis of its consumer research offering, also called Technographics, since 1997. Josh is also known for 10 years of analysis of the television industry.
Josh's research, analysis, and opinions appear frequently in publications like The New York Times and The Wall Street Journal and on national television news programs. He writes a column for Marketing News, a publication of the American Marketing Association and blogs for Forrester and Advertising Age. Josh has keynoted major conferences on television, music, marketing, and technology in Barcelona, Cannes, Chicago, London, New York, Rome, and São Paulo. Josh's research, analysis, and opinions appear frequently in publications like and and on national television news programs. He writes a column for , a publication of the American Marketing Association and blogs for Forrester and . Josh has keynoted major conferences on television, music, marketing, and technology in Barcelona, Cannes, Chicago, London, New York, Rome, and São Paulo.

Previous Work Experience

For 14 years, prior to becoming a Forrester analyst, Josh was prominent in technology startups, including Course Technology, MathSoft, and Software Arts.

Education

Josh has a bachelor's degree from The Pennsylvania State University and was a National Science Foundation fellow in the graduate program in mathematics at MIT.

Latest Research


Josh Bernoff serves Interactive Marketing professionals.
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Upcoming Appearances
Josh Bernoff will be speaking at the following upcoming events:
  • THE Conference on Marketing
    Keynote Speech: Groundswell: Living in a World Transformed by Social Technologies
    November 02, 2009, 09:00AM
    Eden Roc Hotel,Miami, FL,US
  • ad:tech Tokyo
    Keynote Speech: The Future of Marketing - The Digital Transition
    September 02, 2009, 09:00AM
    The Prince Park Tower Tokyo,Tokyo, JP
Recent Media Citations
The Wall Street Journal, "Sapient To Acquire Nitro Group," June 17, 2009
Advertising Age: Digital Next Blog, "How To Use Social Technology In Pharma Marketing," May 11, 2009
BusinessWeek, "The Fragile Flight Of The Twitterlings," April 15, 2009
Advertising Age, "Using Social Media To Listen To Consumers," March 30, 2009
The Wall Street Journal, "Firms Find New Outlet With Blogs," March 18, 2009
Advertising Age, "Twitter Is the 'Five-Tool Player' Of The Social Web," March 11, 2009
Micro Persuasion, "Paying Bloggers Is OK Provided There Are Disclosures," March 2, 2009