Analyst's Photo Name and Title Contact information
Julie M. Katz

Julie M. Katz
Analyst

Research Coverage

Direct Marketing, Direct Marketing Measurement, Marketing & Advertising

Research Focus

Julie serves Customer Intelligence professionals. She focuses on how marketers can improve their performance through measurement. To that end, she helps Forrester clients understand the right metrics to fulfill their marketing goals, which partners can help display their metrics and key performance indicators (KPIs), and how to achieve the right mix of marketing to deliver stronger return on investment.

Previous Work Experience

Prior to her work in marketing measurement, Julie researched email marketing and helped clients develop and improve their strategy around email. She also served as a researcher for the marketing team. In that role, she provided quantitative research support and oversaw the marketing team's ongoing research panels, including B2B, interactive, and direct marketers. She has written about B2B marketing, advertising, and email and mobile marketing. Julie also served as a data advisor on Forrester's Consumer Technographics® team, participating in survey design and data analysis and advising clients in the advertising and media sectors. Before joining Forrester, she conducted research in the nonprofit sector.

Education

Julie graduated magna cum laude from Cornell University with a B.A. in linguistics and cognitive psychology. She also earned an Ed.M. from Harvard University with a focus on administration, planning, and social policy.

Latest Research


Julie M. Katz serves Customer Intelligence professionals.
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Recent Media Citations
DM News, "Responsible E-mail Should Be Marketers' Next Main Focus," April 7, 2009
B-to-B, "Five Way To Improve Your E-mail Lists," February 9, 2009
The Boston Globe, "Keeping It Simple For The Customer," November 2, 2008
Associated Press, "The Pros And Cons Of Stores' E-mail Discounts," October 24, 2008
DM News, "Email List Rental May Fall Out Of Favor," October 13, 2008
BtoB, "E-mail Marketing Includes Placing Ads When Needed," September 29, 2008
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