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Analyst's Photo	Name and Title	Contact information
	Ken Vollmer Principal Analyst

Research Coverage

B2B Integration, Business Process Management, Business-To-Business eCommerce, EDI & B2B, Enterprise Application Integration, Information & Knowledge Management, Integration Technologies, Packaged Applications, eBusiness/eCommerce

Research Focus

Ken serves Application Development & Program Management professionals. He covers trends, issues, and strategies related to all forms of integration, including business process management (BPM), enterprise application integration (EAI), B2B integration (B2Bi), and electronic data interchange (EDI).

Ken has assisted hundreds of clients in North America and Europe with their integration projects, drawing upon his knowledge of vendor offerings and emerging integration trends, including the latest developments related to Web services and SOA. He is a frequent speaker at technology conferences on a wide range of technology subjects.

Previous Work Experience

Ken came to Forrester through its acquisition of Giga Information Group and has 20 years of management-level experience in the IT industry. Prior to joining Giga, he was the director of information systems planning for a large retail company, where he was responsible for evaluating the latest technology developments for potential use. He has held a wide range of IT management positions at Carrier Corporation and MONY Financial Services, as well as various positions in the logistics arena at John Deere.

Education

Ken earned a B.S. in management information systems from the State University of New York and an M.S. in information resource management from the School of Information Science and Technology at Syracuse University.

Latest Research

Planned Research