Lewis Cardin Lewis Cardin
Senior Analyst

Research Coverage

IT Shared Services, IT Portfolio Management, IT Governance, IT Strategic Planning, IT Organization, IT Strategy, Planning, & Governance, Organizational Design & Change Management, IT Management

Research Focus

Lewis serves CIO professionals. He is a leading expert on best practices and trends for information technology management, concentrating on shared services, business case development, organizational development, IT governance, program office, and value realization.
Lewis focuses his research on IT strategy and management issues, concentrating on IT organizational development. His research covers IT governance, shared services, portfolio and program management, and value realization.

Previous Work Experience

Lewis comes to Forrester with 18 years of experience as a CIO, 5 years as a chief human resources officer, and 10 years as a management consultant with billion-dollar industries in Canada and the US that span government, airline, utility, and commercial real estate development.
Most recently, as a sole management consulting practitioner, Lewis was engaged in several assignments in the information technology organization of the Public Works and Government Services Canada (PWGSC), a department of the Government of Canada with more than 12,000 employees and an annual budget of $1.8 billion. Lewis developed the mandate and organization structure for PWGSC's newly created departmental CIO function. Lewis also managed the development of the functional organization and governance model for the newly created shared services and common infrastructure organization, the Information Technology Services Branch (ITSB). With almost 2,000 employees and an annual operating budget of more than $400 million, the ITSB shared services and common infrastructure initiatives are expected to generate governmentwide cost savings of $1 billion per year over the next 10 years.

Education

Lewis graduated from the University of Manitoba with a Bachelor of Science degree in mathematics and statistics and obtained a certificate in mathematical statistics from McGill University in Montreal. He is based in Ottawa, Canada.

Latest Research


Lewis Cardin serves CIO professionals.
Create A Research Alert
Forrester will alert you by email or RSS each time Lewis Cardin publishes new content
Recent Media Citations
CIO, "Common Project Management Metrics Doom IT Departments To Failure," August 1, 2008
InformationWeek, "HP Opens View Into Full App Costs," July 28, 2008
CIO, "Closing The Governance Gap With PPM," June 20, 2008
SearchCIO.com, "PMO Leads IT Revamp, Gets A Seat At The Table," June 10, 2008
CIO (UK), "The First 100 Days In A New CIO Position Are Crucial For Success," March 25, 2008