Liz HerbertSenior Analyst
Accounting Systems, Contract Negotiations, Distribution Channels - ISVs, OEMs, & VARs, Enterprise ERP, Enterprise Resource Planning Applications, Financial Management, IT Consulting, IT Services, IT Strategy Consulting, Midmarket ERP, Outsourcing, Package Implementation Services, Packaged Applications, Pricing, RFPs, Service-Level Agreements, Software As A Service, Sourcing & Procurement, Sourcing Execution, Sourcing Strategy & Execution, Supplier Scorecarding, Sustainable Sourcing, Systems Integration, Systems Integrators, Technology Consulting, Vendor Evaluation, Vendor Management, Vendor Management Techniques
Liz, who is based in Cambridge, Mass., serves Sourcing & Vendor Management professionals. Her key research areas include software-as-a-service (SaaS) and ERP implementation with a focus on SAP and Oracle implementation. In the SaaS space, Liz helps clients evaluate the SaaS model, including SaaS pricing and licensing; best practices for contract negotiation, benefits, and tradeoffs of SaaS deployment; and strategies and considerations for maximizing the value of SaaS investments. In the ERP implementation space, Liz helps clients understand the ERP implementation provider landscape as well as best practices for provider selection, RFPs for implementation projects, and provider governance models.
Prior to joining Forrester in 2002, Liz worked at the US Department of Transportation's Volpe Center, programming a computer simulator to test equipment for GPS-based ship navigation. Liz also worked as a researcher at the MIT Media Lab, programming "smart" objects that sense and "think" and researching electronic ballot user experience as part of the Caltech/MIT Voting Technology Project. Prior to working at the MIT Media Lab, Liz worked in the COMDEX division of Ziff Davis.
Liz holds a B.S. in computer science and electrical engineering from the Massachusetts Institute of Technology.
SaaS Valuation Criteria February 22, 2010 (Rating: 9) BookmarkPDF
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Understanding SaaS Systems Integrator Options January 05, 2010 BookmarkPDF
Looking Beyond Global Providers For SAP Services November 10, 2009 (Rating: 9) BookmarkPDF
The Forrester Wave™: Oracle Services Providers, Q4 2009 October 30, 2009 BookmarkPDF
Market Overview: BI Systems Integrators April 2010 Receive an alert when this document is published: email RSS
