Forrester Research

Analyst's Photo	Name and Title	Contact information
	Matthew Brown Vice President, Practice Leader

Research Coverage

Collaboration Strategy, Enterprise Collaboration, Enterprise Portals & Search, Enterprise Portals, Intranets, & Extranets, Enterprise Search Platforms, Information & Knowledge Management, Knowledge Management, Marketing & Advertising, Professional Services, Sales, Marketing, & Product Strategy

Research Focus

Matthew is a vice president and practice leader serving Content & Collaboration Professionals. With more than 17 years of professional experience in enterprise technology markets, Matthew leads a team of analysts, researchers, advisors, and consultants focused on workplace technologies. He also advises clients in a wide variety of industries around the globe on the impact of technology on workforce productivity, innovation, and collaboration.

One of Matthew's primary research objectives is to help clients overcome the people, process, and technology challenges in workplace technology investments. His most recent research is looking at the needs, attitudes, and behaviors of a changing workforce to understand how technology impacts employee engagement and overall workplace experience. He also focuses on how companies achieve business outcomes using mobile technologies, knowledge management practices, and tools such as enterprise portals, social technologies, expertise networks, collaboration tools, and related software.

Considered an authority on workplace technologies, Matthew's research has been cited in the Financial Times, The New York Times, The Wall Street Journal, and numerous industry and trade publications. Matthew also frequently presents his research at major industry events and conferences.

Previous Work Experience

Prior to joining Forrester, Matthew held a leadership position for more than five years in global management consulting firm McKinsey and Company's knowledge services operating group. In this role, Matthew led change management and technology programs involving communities of practice, enterprise search, document management, enterprise portal, and expertise location services. Prior to McKinsey, Matthew cofounded and served as vice president of operations for an eCommerce startup based in Austin, Texas. Further professional experience includes consulting and project management at two interactive services firms and serving clients Canon USA, Dell, IBM, PCOrder, Trilogy, and Tivoli on commercial and public-sector applications.

Education

Matthew graduated magna cum laude from the Babson College M.B.A. program with a focus on entrepreneurship and high-tech marketing strategy. Matthew has his B.A. in English and studio arts from Colgate University.