Forrester Research

Analyst's Photo	Name and Title	Contact information
	Mike Cansfield Principal Analyst

Research Coverage

Communication Service Provider Issues & Technologies, Convergence Services, European Telecommunications Services, Managed Telecommunications Services, Structural Separation, Telecommunications Marketing, Telecommunications Services, Telecommunications Services By Region, Wholesale Communications

Research Focus

Mike is a principal analyst serving Vendor Strategy professionals. His research covers the telecom strategy area with a focus on operator strategies, marketing, ICT, new business models, metrics, green telecom, wholesale, structural separation, telecom and the environment, and best practice case studies.

Previous Work Experience

Prior to joining Forrester, Mike was a principal consultant at Ovum, where he undertook a variety of projects for operators, vendors, manufacturers, regulators, and government agencies on a range of topics. At various times he was a project manager, topic expert, and project director. He has spoken at conferences organized by Alcatel-Lucent, BT, Croatia Telecom, Deloitte, Ernst & Young, HP, Infosys, LogicaCMG, Microsoft, Oracle, Satyam, and Telekom Austria. He has also spoken at conferences organized by Capacity magazine and Marcus Evans.

Mike is a member of the Chartered Institute of Marketing.

Education

Mike holds a bachelor's degree in combined studies in arts from the University of Newcastle-upon-Tyne, a master's in international management from McGill University, a diploma in international practicing management from INSEAD (Paris), an M.B.A. in marketing from City University London, and a Chartered Institute of Marketing diploma in marketing.