Analyst's Photo Name and Title Contact information
Pascal Matzke

Pascal Matzke
Vice President, Principal Analyst

Research Coverage

B2B Sales & Marketing, Customer Relationship Management, Go-To-Market Strategies, IT Services, Marketing & Advertising, Mergers & Acquisitions, Mergers & Acquisitions Best Practices, Mergers & Acquisitions Strategy & Restructuring, Offshore Services, Outsourcing, Packaged Applications, Partner & Affiliate Marketing, Partner Relationship Management, Partnership Best Practices, Partnership Strategies, Product & Solutions Strategies, Product Portfolio Strategies, Sourcing & Procurement, Sourcing Execution, Sourcing Strategy & Execution, Stakeholder Alignment, Strategy Execution & Measurement, Strategy Frameworks & Models, Systems Integration, Technology Vendor Alliances & Partnerships

Research Focus

Pascal serves TI Vendor Strategy professionals in predicting and quantifying tech industry disruptions. Pascal is a recognized authority advising IT vendors and service providers on the shifting and consolidating IT services and outsourcing market, as well as underlying IT market dynamics. His research examines new constituencies of buyers and suppliers that are currently reshaping and recasting the IT services market.

In addition, Pascal regularly advises end user clients on their IT services and sourcing strategies, with a particular emphasis on outsourcing decision issues, RFP creation, and vendor selection and vendor management. His research spans the business strategies, operational processes, and portfolio elements required to achieve and sustain market leadership. For example, he co-authored Forrester's Big Idea on "Converged Service Delivery: The Missing Link In Achieving Business Flexibility." Pascal is a frequent public speaker and is regularly quoted by leading business newspapers and IT magazines, such as CIO Magazine, Computing, The Economist, the Financial Times, Handelsblatt, InformationWeek, and the International Herald Tribune.

Previous Work Experience

Pascal joined Forrester in 2005 from META Group, where he was a European lead analyst and consulting director responsible for IT services and vendor strategy issues. Previously, Pascal came from Giga Information Group, where he was a senior analyst and solution program manager covering IT services and outsourcing topics, as well as the relevant vendor evaluation methodologies. Prior to joining Giga Information Group in 1997, Pascal was involved in management consulting projects at a Munich-based consulting company, mainly in the telecommunications and IT services area.

Education

Pascal earned an M.A. in political science, economics, and modern history from the Ludwig-Maximilians-University in Munich, Germany.

Latest Research

Planned Research

Sizing The IT Services Market March 2010
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Languages Spoken

English, German


Pascal Matzke serves Vendor Strategy professionals.
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Recent Media Citations
Computerwoche (GER), "Battle Of The IT Titans," January 22, 2010
IT Pro (UK), "Budget 2009: What The IT Industry Really Wants," April 22, 2009
Computerworld (UK), "Wipro Claims 'Business As Usual' After . . . Fraud Scandal," February 17, 2009