Forrester: - Making Leaders Successful Every Day

Analyst's Photo	Name and Title	Contact information
	Paul D. Hamerman Vice President, Principal Analyst

Research Coverage

Accounting Systems, Analytic Applications, Application Strategy & Selection, Application Upgrades & Maintenance, B2B Sales & Marketing, Budgeting & Planning Applications, Business Intelligence, Business Performance Solutions, Business Process Management, Business Process Outsourcing, Business Process Transformation, Business Technology, Buy Versus Build, ERP Outsourcing, Economy, Enterprise ERP, Enterprise Resource Planning Applications, Executive Dashboards, Expense Reporting, Financial Consolidations & Reporting, Financial Management, Financial Management Applications, Go-To-Market Strategies, Human Resources Management Applications, IT & Business Alignment, IT Management, IT Services, Information & Knowledge Management, Instance Consolidation, Internal Controls, Manager & Employee Self-Service , Midmarket ERP, Outsourcing, Packaged Applications, Payroll, Performance & Talent Management, Product & Solutions Strategies, Recession, Sarbanes-Oxley Act of 2002, Serving the Business, Software As A Service, Software Licensing, Software Pricing, Workforce Management

Research Focus

Paul serves Business Process & Applications professionals. His coverage includes the ERP market, financial management and human resources management systems and business processes, and business performance solutions. Paul is a leading expert in the overall enterprise applications market, analyzing trends such as software vendor mergers and acquisitions, next-generation architectures, industry-specific strategies, market sizing and segmentation, and packaged application deployment models (including software-as-a-service). Paul has been instrumental in developing Forrester's decision frameworks in the areas of vendor selection, application strategies, and justifying application upgrades.

Paul works extensively with both applications user clients and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul works with software vendors and services providers to evaluate their products, develop go-to-market strategies, and provide competitive analysis.

Previous Work Experience

Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for nine years and has more than 27 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young.
A frequent speaker on Webcasts for Forrester clients and professional organizations, services firms, and software vendors. Paul is also frequently quoted in mass media and IT trade publications.

Education

Paul earned a B.A. in economics from Connecticut College and an M.B.A. from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.

Latest Research

Did You Know?

Paul is an avid golfer with a handicap in the low single digits. He also enjoys fly fishing, sports events, and wine tasting.