Forrester: - Making Leaders Successful Every Day

	Phil Sayer Principal Analyst

Research Coverage

Enterprise Mobility, Local Area Networks, Networking, IT Infrastructure & Operations, Managed Telecommunications Services, Client Security & Management, Financial Services, Telecommunications Services, Data Services, LAN Protocols & Standards, Mobile Device Management, Wide Area Network Services, Outsourcing, Convergence Services, IT Services, Voice Over IP Platforms, Unified Communications, Enterprise Mobile Devices, Voice Over IP Services, Mobile Services

Research Focus

Based in London, Phil serves IT Infrastructure & Operations professionals. He is an expert in global and European enterprise networking strategy and implementation. Specifically, Phil advises enterprise clients on the selection and use of telecom and network equipment and services, including negotiating, implementing and managing commercial and service-level agreements for wide area network managed services and ICT outsourcing, IP telephony, unified communications and collaboration, and enterprise mobility applications.

Phil is regularly invited to be the keynote speaker or session chairman at international conferences focusing on enterprise use of telecoms. He is frequently quoted in the technical and business press, including the Financial Times, and he wrote a monthly column for Communications News. He is a director, past-chairman, and a Fellow of the UK Communications Management Association.

Previous Work Experience

Before joining Forrester, Phil ran his own telecoms consultancy business, advising service providers selling into enterprises. He held a number of roles at Reuters, including eight years as global head of telecoms. Previous roles at Reuters included managing director of two subsidiaries selling telecoms products and services, and technical consultant in mergers and acquisitions. Before Reuters, he worked at BT, where he was head of technology assessment and led a group in voice switching research and development. Phil is a Fellow of the British Computer Society.

Education

Phil has an M.A. in engineering and electrical sciences from Cambridge University, an M.Sc. in computer science from the University of Essex, and a postgraduate diploma in management studies.

Latest Research

Planned Research