Phil SayerPrincipal Analyst
Client Security & Management, Convergence Services, Data Services, Enterprise Mobile Devices, Enterprise Mobility, Financial Services, IT Infrastructure & Operations, IT Services, LAN Protocols & Standards, Local Area Networks, Managed Telecommunications Services, Mobile Device Management, Mobile Services, Networking, Outsourcing, Telecommunications Services, Unified Communications, Voice Over IP Platforms, Voice Over IP Services, Wide Area Network Services
Based in London, Phil serves Infrastructure & Operations professionals. He is an expert in global and European enterprise networking strategy and implementation. Specifically, Phil advises enterprise clients on the selection and use of telecom and network equipment and services, including negotiating, implementing, and managing commercial and service-level agreements for wide area network managed services and ICT outsourcing, unified communications and collaboration, WAN optimization, and enterprise mobility applications.
Phil is regularly invited to be the keynote speaker or session chairman at international conferences focusing on enterprise use of telecoms. He is frequently quoted in the technical and business press, including the Financial Times, and he wrote a monthly column for Communications News. He is a director, past chairman, and a Fellow of the UK Communications Management Association.
Before joining Forrester, Phil ran his own telecoms consultancy business, advising service providers selling into enterprises. He held a number of roles at Reuters, including eight years as global head of telecoms. Previous roles at Reuters included managing director of two subsidiaries selling telecoms products and services and technical consultant in mergers and acquisitions. Before Reuters, he worked at BT, where he was head of technology assessment and led a group in voice switching research and development. Phil is a Fellow of the British Computer Society.
Phil has an M.A. in engineering and electrical sciences from Cambridge University, an M.Sc. in computer science from the University of Essex, and a postgraduate diploma in management studies.
European Telecom Operator Managed Services Deals Survey: H1 2009 December 29, 2009 (Rating: 10) BookmarkPDF
Market Overview: Telecom Expense Management December 09, 2009 BookmarkPDF
The State Of WAN Services Adoption In North America 2009: CIOs Lead On Cost Reduction October 30, 2009 BookmarkPDF
The State Of WAN Services Adoption In Europe 2009: Cost-Cutting Dominates Enterprise Plans September 03, 2009 BookmarkPDF
Q&A: The Value Of TEM Solutions In A Recession August 28, 2009 BookmarkPDF
