Analyst's Photo Name and Title Contact information
Rachel A. Dines

Rachel A. Dines
Researcher

Research Coverage

Data Center Architecture, Data Center Management, Data Center Planning, Human Capital Management, IT Infrastructure & Operations, IT Management, Infrastructure Measurement, Infrastructure Metrics, Recruitment Strategies, Server Management, Server Virtualization, Systems Management

Research Focus

Rachel serves Infrastructure & Operations professionals. Her research focuses on infrastructure and operations metrics, organizational structures, and roles.

Rachel also conducts research on data center technologies, colocation, facilities, infrastructure, and management as well as virtual infrastructure and automation technologies.

Previous Work Experience

Prior to her current role as a researcher, Rachel was a senior research associate on Forrester's infrastructure and operations team. She interviewed hundreds of I&O professionals, data center operators, and technology vendors while conducting primary and secondary research for research reports and consulting engagements.

Education

Rachel holds a B.A. in art history and computer science from Smith College.

Latest Research


Rachel A. Dines serves Infrastructure & Operations professionals.
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Recent Media Citations
CIO, "Recruiting a More Diverse IT Staff: Seven Tips," November 24, 2009
CIO, "Best Practices for Reaping Benefits of Virtualization," May 7, 2009