Information & Knowledge Management, Digital Asset Management, Enterprise Content Management, Document Management, Web Content Management
Stephen serves Information & Knowledge Management professionals. He is a leading expert on multiple aspects of enterprise content management, including Web content management, digital asset management, and high-end document management. Stephen helps Forrester clients build content management systems to implement information management strategies and improve customer experiences.
Stephen comes to Forrester with many years of experience in information technology management and customer software applications. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of CRM, asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, eCommerce, search applications, and data warehousing. Stephen began his career at TV Guide, working on a project to upgrade the magazine's publishing system.
Stephen earned a B.S. in electrical engineering from Villanova University and an M.B.A from Babson College.
Supporting Persona-Based Web Sites With WCM July 11, 2008 BookmarkPDF
Web Content Management And Open Source June 19, 2008 (Rating: 8) BookmarkPDF
A Guide To Getting Started On Your Web Content Management Project April 23, 2008 (Rating: 9) BookmarkPDF
Market Overview: Digital Asset Management April 14, 2008 BookmarkPDF
Understanding Who To Call For Help With Your WCM Projects February 14, 2008 BookmarkPDF
How To Evaluate The WCM Skills Of Interactive Agencies December 2008 Receive an alert when this document is published: email RSS
Assess Your WCM Success December 2008 Receive an alert when this document is published: email RSS
Portal Market Landscape January 2009 Receive an alert when this document is published: email RSS
