Analyst's Photo Name and Title Contact information
Stephen Powers

Stephen Powers
Senior Analyst

Research Coverage

Digital Asset Management, Document Management, Enterprise Content Management, Information & Knowledge Management, Web Content Management

Research Focus

Stephen serves Information & Knowledge Management professionals. He is a leading expert on multiple aspects of enterprise content management, including Web content management and digital asset management. Stephen helps Forrester clients build content management systems to implement information management strategies and improve customer experiences.

Previous Work Experience

Stephen comes to Forrester with many years of experience in information technology management and customer software applications. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of CRM, asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, eCommerce, search applications, and data warehousing. Stephen began his career at TV Guide, working on a project to upgrade the magazine's publishing system.

Education

Stephen earned a B.S. in electrical engineering from Villanova University and an M.B.A from Babson College.

Latest Research

Planned Research

How To Evaluate The WCM Skills Of Interactive Agencies October 2009
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Assess Your WCM Success July 2009
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The Forrester Wave™: Enterprise Content Management, Q4 2009 October 2009
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Stephen Powers serves Information & Knowledge Management professionals.
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Recent Media Citations
KMWorld, "Best Practices For WCM Adoption," May 2009
The Boston Globe, "Start-Up Built On Free Software," May 26, 2009
Infonomics, "SaaS Takes on ECM," September/October 2008