Analyst's Photo Name and Title Contact information
Steven Noble

Steven Noble
Senior Analyst

Research Coverage

Asia Pacific, Brand Management, Brand Strategy, Brand Tactics, Consumer Technology Adoption, Consumers By Adoption Type, Consumers By Affluence, Consumers By Age, Consumers By Gender, Consumers By Geography, Customer Experience, Interactive Marketing, Large Enterprises, Marketing, Marketing & Advertising, Marketing Organization & Culture, Marketing Service Providers, Social Computing & Web 2.0

Research Focus

Steven serves the Marketing Leadership professional. He is an authority on marketing within Asia-Pacific. His research has uncovered many of the challenges and opportunities that face marketers in these markets, such as the rapid maturation of search marketing in China and the rapid adoption of social media by Australian consumers. To meet the complex needs of marketing leaders in APAC, Steven draws on Forrester's insights in areas ranging from the customer experience to eBusiness channels. Drawing on his strong background as a social media marketing practitioner, Steven has also researched content moderation, which can be one of the most complex and costly challenges facing anyone who creates a social application.

Previous Work Experience

Steven is well known in the Australian marketing industry as a public speaker, a blogger and Twitterer, and a source of comment for journalists.

Before joining Forrester, Steven spent almost five years with the global, full-service public relations agency, Hill & Knowlton. There, he launched and managed the company's digital PR offering in Australia. Prior to this, Steven's roles included being editor of Australian Macworld and eBusiness editor of Marketing magazine.

Education

Steven received an M.B.A. from the University of Technology Sydney, a Graduate Certificate in professional writing and editing from the Royal Melbourne Institute of Technology, and a B.A. with honors in economic history and industrial relations from the University of Melbourne.

Latest Research

Planned Research

Social Media Strategies For Australia's Financial Sector July 2009
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Lessons From Online Citizen Engagement In Australia August 2009
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The User Experience With Australian Government Websites July 2009
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Did You Know?

The father of three young sons, Steven feels blessed when he can find a spare hour to play his bass guitar or go to the gym.


Steven Noble serves Marketing Leadership professionals.
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Recent Media Citations
Online Banking Review (AUS), "Minority Of Creators On Internet Should Not Be Ignored," December 2008
Digital Media (AUS), "Online Time Dominates Consumer Viewing," November 21, 2008
Smart Company (AUS), "75% Of Adults Use Social Networks; How To Tap Into Them," November 17, 2008
B&T Weekly (AUS), "Chrome Will Boost Advertising," September 4, 2008