Sucharita MulpuruVice President, Principal Analyst
Business-To-Consumer eCommerce, Marketing & Advertising, Marketing Automation, Merchandising, Multichannel Retail, Online Marketing Technology, Online Merchandising, Retail, eBusiness/eCommerce, eCommerce Forecasts, eCommerce Platforms & Technologies, eCommerce Trends
Sucharita serves eBusiness & Channel Strategy professionals. She is a leading expert on eCommerce, multichannel retail, consumer behavior, and trends in the online shopping space. She is also a noted authority on technology developments that affect the online commerce industry and vendors that facilitate online marketing and merchandising.
In her research, Sucharita covers such consumer-oriented topics as eCommerce forecasting and trends, merchandising best practices, conversion optimization, and Social Computing in the retail world. She has also authored "The State Of Retailing Online," a joint study conducted annually with Shop.org and a leading industry benchmark publication.
Prior to Forrester, Sucharita was the director of marketing at Saks Fifth Avenue, where she managed the customer acquisition, retention, and market research efforts for the $2 billion luxury retailer's online channel. Prior to Saks, she held management positions at Toys "R" Us, where she was a merchant in the Babies "R" Us division and a store manager in one of the company's largest toy stores. She also worked for the Walt Disney Company, where she developed and managed marketing plans for new business initiatives, including the Disney Stores, the Disney Cruise Line, and Club Disney.
Additionally, she was involved in the expansion of Cap Cities/ABC properties, specifically ESPN Zone, ESPN Magazine, and the Go.com network. She has written two nonfiction books and has contributed to BusinessWeek Online.
Sucharita holds a B.A. in economics from Harvard University and an M.B.A. from the Stanford Graduate School of Business.
Multichannel Is Still A Myth For Retailers June 29, 2009 BookmarkPDF
The State Of Retailing Online 2009: Marketing June 05, 2009 BookmarkPDF
Trends 2009: US Online Retail April 29, 2009 (Rating: 8) BookmarkPDF
The Emerging Opportunity In Mobile Commerce February 12, 2009 (Rating: 8) BookmarkPDF
The Tasty Opportunity For Restaurants Online February 12, 2009 BookmarkPDF
You can follow Sucharita's twitter feed:
www.twitter.com/smulpuru
