Forrester: - Making Leaders Successful Every Day

Analyst's Photo	Name and Title	Contact information
	Ted Schadler Vice President, Principal Analyst

Research Coverage

Collaboration Platforms, Collaboration Strategy, Enterprise Collaboration, Information & Knowledge Management, Information Workplace, Instant Messaging, Messaging, Promote innovation by helping people find and share information, Real-Time Collaboration, Web Conferencing

Research Focus

Ted serves Information & Knowledge Management professionals. With 22 years of experience in the software industry, Ted advises clients in a wide variety of industries on collaboration tools and strategy assessment, telepresence and videoconferencing, instant messaging and Web conferencing, cloud-based email and collaboration, collaboration on smartphones, the consumerization of IT, and surveying and segmenting information workers.

In 2009, Ted spearheaded the launch of Forrester's Workforce Technographics®, the industry's first benchmark survey of workforce technology adoption. This quantitative approach helps Information & Knowledge Management professionals and the teams they work with to understand and measure how information workers use (or don't use) technology to get their jobs done.

Ted is also the co-author of Forrester's next book, Groundswell Heroes, to be published by Harvard Business Press in the Fall of 2010. This management book will help CIOs and IT organizations implement strategies for supporting workforce "heroes" (highly empowered and resourceful operatives) who harness social technology, mobile devices, video, and cloud services to solve customer problems.

Ted's previous experience in 12 years at Forrester includes two years as vice president of Forrester's Consumer Technographics® business; two years as a vice president and principal analyst focused on consumer devices; and seven years as an enterprise software analyst and research director, including two years as the founding product manager and research group director for TechRankings, the forerunner of the Forrester Wave™ methodology.

Ted has appeared as a technology industry expert on ABC, CBC, CNBC, NBC, and PBS and has been quoted in publications such as em>BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.

Previous Work Experience

Prior to joining Forrester in April 1997, Ted was a cofounder of Phios, an MIT spinoff. Before that, Ted worked for eight years as CTO and director of engineering for a software company serving the healthcare industry. Early in his career, Ted was a singer and bass player for Crash Davenport, a successful Maryland-based rock-and-roll band.

Education

Ted has a master's degree in management from the MIT Sloan School of Management. He also holds an M.S. in computer science from the University of Maryland and a B.A. with honors in physics from Swarthmore College.

Latest Research

Planned Research

Did You Know?

Ted enjoys rock-and-roll and folk music performance, biking, skiing, hiking, stone wall building, slow food, and wine.