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	Tim Sheedy Senior Analyst

Research Coverage

IT Services, IT Management

Research Focus

Based in Sydney, Australia, Tim serves Sourcing & Vendor Management professionals. He is a leading expert on ITIL and how it relates to outsourced IT environments. He helps clients better manage and source their IT solutions and vendors. Tim has been responsible for providing insights into the IT environment in Asia Pacific and has a specific focus around service-oriented architecture (SOA) and Information Management solutions.

Previous Work Experience

Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is regularly quoted in local, regional, and international business, and in IT press, including such publications as The Wall Street Journal, BusinessWeek, CIO Magazine, and The Australian. He has keynoted and presented at many ICT events in Europe, Asia, and North America.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

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