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Analyst's Photo	Name and Title	Contact information
	Tim Sheedy Senior Analyst

Research Coverage

3G Mobile Broadband Access, Adoption Forecasts, Alternative Offshore Geographies, Application Development, Application Development Processes & Tools, Application Outsourcing, Application Strategy & Selection, Architecture & Technology Strategy, Broadband & Remote Access, Cloud Computing, Computer Architectures, Custom Application Development Services, Digital Business Architecture, Economy, Enterprise Architecture, Enterprise Collaboration, Enterprise Mobility, Enterprise Portals & Search, Enterprise Web 2.0, Government, High-Tech, Hosting & Managed Services, IT Consulting, IT Infrastructure & Operations, IT Management, IT Organization, IT Service Management, IT Services, IT Strategy Consulting, IT Strategy, Planning, & Governance, ITIL, Information & Knowledge Management, Infrastructure Outsourcing, Lean Software, Manufacturing, Mobile Application Development, Offshore Services, Open Source Strategy, Package Implementation Services, Packaged Applications, RFPs, Recession, SOA Strategy, Serving the Business, Software As A Service, Software Change & Configuration Management, Sourcing Strategy & Execution, Sustainable Sourcing, Systems Integrators, Telecommunications Services

Research Focus

Based in Sydney, Australia, Tim serves Sourcing & Vendor Management professionals. He helps clients better manage and source their IT solutions and vendors. Tim has been responsible for providing insights into the broader ICT environment in Asia Pacific. His global research focus is around project-based work, particularly those projects using service-oriented architecture (SOA) or information management solutions. Tim also has a keen interest in helping regional clients run the most effective and effcicient IT operations, and therefore he is a keen follower of the IT service management (ITSM) and business service management (BSM) spaces.

Previous Work Experience

Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.
Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.
Tim is regularly quoted in local, regional, international business, and in IT press, including such publications as The Wall Street Journal, BusinessWeek, CIO Magazine, and The Australian. He has keynoted and presented at many ICT events in Europe, Asia, and North America.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

Latest Research

Planned Research

Did You Know?

Tim is a volunteer surf life saver at his local beach in Sydney. He recently gave up his lifelong dreams of being a rockstar and/or a professional tennis player . . . on the upside, this of course allows him to focus on being the best IT analyst he could possibly be!