Consumer Technographics

Understanding The Impact Of Technology And The Internet

Forrester Consumer Technographics® is the largest and longest-running survey of technology's impact on consumers. Since 1997, Forrester has surveyed more than 2 million households and individuals worldwide and today provides data and insights on consumers in North America, Europe, Asia Pacific, and Latin America. Marketing and strategy professionals rely on Forrester's Consumer Technographics data for unique insights into how technology affects the way consumers select, purchase, use, and communicate about products and services. Please click on the regions on the map below to learn more about Technographics research in each geography.

Global Consumer Technographics Coverage

World Map
North AmericaLatin AmericaAsia Pacific/OceaniaEurope

Social Technographics Tool

Forrester categorizes Social Computing behaviors into a ladder with six levels of participation. We use the term Social Technographics to describe a population according to its participation in these levels. Explore how your target consumer groups are engaging in Social Computing by age, gender, and country using this free Social Technographics tool.



Technographics Consumer Profile Builder

Gain access to high-quality data on your custom-defined target audiences. The Consumer Profile Builder offers:

  • Social Technographics Profile: Know how your target audience uses Social Computing today to recommend the strategy and campaign elements that will drive the highest returns on your marketing investments.
  • Mobile Technographics Profile: Understand your target audience's mobile activities to leverage this emerging channel with the right strategy to reach and serve consumers while minimizing risk.
  • Consumer Technographics Profile: Profile and segment your target audience's orientation toward technology and their primary motivation, so you can lead with the right value proposition that will drive adoption of your tech products and services.

Learn more about the Technographics Consumer Profile Builder »

Available Products

North American Technographics
Consumer data in the US and Canada

European Technographics
Consumer data in seven European countries

Hispanic Technographics
Consumer data on American Hispanics

Asia Pacific Technographics
Consumer data in China, India, Japan, S. Korea and Australia

Latin American Consumer Technographics
Consumer data in Mexico and Brazil

Omnibus Surveys
Ask your questions on our surveys.

UK Internet User Monitor
Internet usage and behavior on 100 UK Web sites

How Clients Use Technographics®

image of marketing and strategy role personas

See how our clients are using Technographics »

Contact Us

Find out more on how Forrester's Marketing & Strategy Data products and services can help you succeed.

Contact us at +1.617.613.6055, or email us at data@forrester.com.

Forrester Omnibus Survey

Forrester's Mail Omnibus survey offers clients a unique opportunity to conduct primary research while leveraging the results of the annual US Consumer Technographics® Benchmark survey.

Learn more and view the Omnibus survey schedule »

Free Webinar

In case you missed it, you can download Youth: Social, Mobile, And Influential, a Webinar hosted by Technographics' own Jacqueline Anderson and Tamara Barber. Find out about key trends in the US youth market.

Download this Webinar »