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Vendor Comparisons & Waves

The Forrester Wave™ identifies the Leaders, Strong Performers, Contenders, and Risky Bets — based on a transparent methodology — and lets you customize the criteria to match your organization's needs.

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For Business Process & Applications Professionals

The Forrester Wave™: Predictive Analytics And Data Mining Solutions, Q1 2010

SAS, SPSS/IBM, KXEN, Oracle, And Portrait Software Lead, With Others Innovating

In Forrester's 53-criteria evaluation of predictive analytics and data mining (PA/DM) vendors, we found that SAS Institute, SPSS (evaluated separately from new parent IBM's other PA/DM offerings), KXEN, Oracle, Portrait Software, and IBM (pre-SPSS acquisition . . .

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For Consumer Product Strategy Professionals

The Forrester Wave™: Mobile Messaging Vendors, Q4 2009

mBlox Leads On Strategy, Sybase 365 Has The Richest Current Offering, Yet Netsize And Ericsson IPX Jostle For Overall Leadership

In Forrester’s 93-criteria evaluation of mobile messaging vendors, we found that Sybase 365 and Netsize were Leaders due to the breadth of their offerings, while mBlox and Ericsson IPX were also Leaders due to a tighter strategic focus that compensated . . .

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For Interactive Marketing Professionals

The Forrester Wave™: Email Marketing Service Providers, Q4 2009

Responsys And ExactTarget Edge Ahead In A Tight Pack Of Eight Leaders

In Forrester’s evaluation of email marketing service providers (ESPs), we reviewed 15 vendors against 69 criteria and found that Responsys and ExactTarget are at the front of the Leader pack. All eight Leaders were narrowly separated and achieved . . .

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For Application Development & Program Management Professionals

The Forrester Wave™: Project Portfolio Management, Q4 2009

This Mature Market Is Showing That Diversity Needs To Be The Name Of The Game

Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined with strong product and corporate focus. Differentiation is . . .

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For Customer Intelligence Professionals

The Forrester Wave™: Cross-Channel Campaign Management, Q4 2009

Unica And SAS Are The Leaders, With Alterian, Aprimo, Neolane, And Oracle Commanding A Pack Of Strong Performers

Changing consumer behavior and the overall ineffectiveness of traditional marketing programs ensure that basic campaign management tools are set to go the way of the dodo. Marketers are therefore looking for cross-channel campaign management (CCCM) solutions . . .

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For Business Process & Applications Professionals

The Forrester Wave™: Business Performance Solutions, Q4 2009

IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit

In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality and strength of their business intelligence (BI) foundations. . . .

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For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Content Management Suites, Q4 2009

Traditional Players Continue To Lead, While Microsoft Makes Inroads

In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a continued focus on end-to-end ECM needs. Strong Performer . . .

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For Infrastructure & Operations Professionals

The Forrester Wave™: WAN Optimization, Q4 2009

Blue Coat And Riverbed Lead, With Expand And Cisco Close Behind

In Forrester's 65-criteria evaluation of wide-area network (WAN) optimization vendors, we found that Blue Coat Systems and Riverbed Technology lead the pack, in part due to the changes these vendors made over the past year through acquisition of complementary . . .

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For Consumer Product Strategy Professionals

The Forrester Wave™: US Online Video Platforms, Q4 2009

Brightcove And Ooyala Lead A Maturing Market

In Forrester's 37-criteria evaluation of online video platform vendors, Brightcove and Ooyala lead the pack with their end-to-end product offerings that target organizations of all sizes. VMIX and Kaltura follow closely behind with comprehensive offerings . . .

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For Security & Risk Professionals

The Forrester Wave™: Identity And Access Management, Q4 2009

Oracle, CA, And IBM Lead, With Novell And Sun Microsystems Close Behind

In Forrester's 79-criteria evaluation of identity and access management (IAM) vendors, we found that Oracle, CA, and IBM lead the pack because of a rich IAM portfolio (both organically developed and acquired), an understanding of a rapidly changing market, . . .

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For Sourcing & Vendor Management Professionals

The Forrester Wave™: Oracle Services Providers, Q4 2009

IBM And Accenture Lead; Infosys, Oracle, and Deloitte Are Strongest In Key Areas

In Forrester’s 60-criteria evaluation of Oracle services providers, we found that IBM and Accenture led the pack because of the overall breadth and depth of their Oracle services resources across applications and industries, and the breadth of services . . .

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For Enterprise Architecture Professionals

The Forrester Wave™: B2B Service Providers, Q4 2009

GXS, Inovis, And Sterling Commerce Lead, With Seeburger, Axway, And Crossgate Close Behind

In Forrester's 85-criteria evaluation of B2B service provider vendors, we found that GXS, Inovis, and Sterling Commerce led the pack due to the comprehensive nature of their business to business (B2B) hosted document exchange and managed services offerings . . .

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For Sourcing & Vendor Management Professionals

The Forrester Wave™: Managed Global MPLS Services, Q4 2009

AT&T Leads On Strategy And Market Presence; Orange Has The Best Service Offer

In Forrester's 54-criteria evaluation of nine managed global MPLS service providers, the Leaders included AT&T, BT Global Services, Orange Business Services, and Verizon Business. AT&T had the highest scores in both strategy and market presence, . . .

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For Consumer Market Research Professionals

The Forrester Wave™: Full-Service Market Research Online Community Vendors, Q4 2009

Communispace And Vision Critical Lead In A Space That's Heating Up

In Forrester's 46-criteria evaluation of six full-service market research online community (MROC) vendors, we found that Communispace and Vision Critical led the pack because of the former's commitment to high customer service and deliverables and the . . .

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For Interactive Marketing Professionals

The Forrester Wave™: Interactive Attribution, Q4 2009

ClearSaleing, Visual IQ, And Atlas Lead, With \[x+1\] And Coremetrics Close Behind

In Forrester's 44-criteria evaluation of interactive attribution vendors, we found that while no vendor offers a fully formed solution, ClearSaleing, Visual IQ, and Atlas lead the pack. ClearSaleing, a standalone attribution tool with rich modeling, comes . . .

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For Sourcing & Vendor Management Professionals

The Forrester Wave™: SAP Implementation Providers, Q3 2009

Accenture and IBM Lead As The Landscape Continues To Evolve

In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both of these firms are strong across a wide range of industries, . . .

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For Interactive Marketing Professionals

The Forrester Wave™: US Interactive Agencies — Strategy And Execution, Q3 2009

R/GA, VML, Sapient Interactive, And OgilvyInteractive Lead With Several Close Behind

Forrester's evaluation of the strategy and execution capabilities of interactive agencies across 39 criteria finds that the market has matured considerably in the past 18 months. The market is now ready to take a big step to join, and in some cases even . . .

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For Information & Knowledge Management Professionals

The Forrester Wave™: Collaboration Platforms, Q3 2009

Microsoft And IBM Lotus Lead; Novell Challenges

In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders' quadrant with its Teaming product. MindTouch, . . .

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For Application Development & Program Management Professionals

The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009

The Fledgling CEP Platform Market Is Vibrant, Competitive, And Dynamic

Forrester evaluated nine complex event processing (CEP) platforms using 114 criteria and found Progress Software and Aleri to be standout Leaders because of their top scores in the event processing features and strategy categories. Solid features and . . .

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For Interactive Marketing Professionals

The Forrester Wave™: Australian Interactive Marketing Agencies, Q3 2009

Amnesia Razorfish, HotHouse, Hyro, And The White Agency Emerge As Leaders

Forrester's first-ever evaluation of Australian interactive marketing agencies looked at 36 criteria and revealed a market that is split between its roots in technology and its emerging focus on marketing strategy. Amnesia Razorfish, HotHouse, Hyro, and . . .

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For Customer Intelligence Professionals

The Forrester Wave™: Web Analytics, Q3 2009

Omniture, Coremetrics, Unica, And Webtrends Lead, With Nedstat Close

In Forrester's evaluation of eight Web analytics vendors, we reviewed 105 criteria that exposed a tight Leader board because of each vendor's ability to process copious amounts of data and offer robust customization capabilities. Leaders in this field . . .

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For Security & Risk Professionals

The Forrester Wave™: Enterprise Governance, Risk, And Compliance Platforms, Q3 2009

BWise, OpenPages, And Thomson Reuters Take The Top Spots, With MetricStream And AXENTIS Rounding Out The Leaders

The enterprise governance, risk, and compliance (GRC) market is still relatively young, populated primarily by small but solid pure-play vendors. Growing corporate concerns have raised market expectations, however, bringing new competition from startups . . .

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For Application Development & Program Management Professionals

The Forrester Wave™: Enterprise Database Management Systems, Q2 2009

Oracle, IBM, And Microsoft Lead, With Sybase Following Closely; Ingres Tops Open Source Databases In Current Offering

In Forrester's 153-criteria evaluation of enterprise open source and closed source database management systems (DBMSes), we found that Oracle, IBM, Microsoft, and Sybase lead the pack because each offers mature, high-performance, scalable, secure, and . . .

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For Information & Knowledge Management Professionals

The Forrester Wave™: Document Output For Customer Communications Management, Q2 2009

No Overall Market Leader Emerges As Vendors Build Out DOCCM Capabilities

In Forrester’s 95-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found no overall Leader across all segments; however, numerous Strong Performers and Contenders bring their own strengths to the . . .

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For Information & Knowledge Management Professionals

The Forrester Wave™: Records Management, Q2 2009

CA, Autonomy, Open Text, IBM, Oracle, And EMC Lead A Competitive Market

In Forrester's 89-criteria evaluation of records management vendors, we found that CA, Autonomy, Open Text, IBM, Oracle, and EMC lead the pack with strong physical and electronic records management capabilities and a growing, diverse customer base. While . . .

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