For Business Process & Applications Professionals

The Forrester Wave™: Business Performance Solutions, Q4 2009

IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit

by Paul D. Hamerman, November 19, 2009

In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality and strength of their business intelligence (BI) foundations. . . .

For Infrastructure & Operations Professionals

TechRadar™ For Infrastructure And Operations Professionals: Infrastructure Virtualization, Q4 2009

I/O Virtualization Enters Its Growth Phase

by Galen Schreck, November 16, 2009

Every major category of IT infrastructure has been endowed with some virtualization capability. Although virtualization can make your IT environment more cost-effective and agile, the underlying technologies have matured at different rates. Furthermore, . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Content Management Suites, Q4 2009

Traditional Players Continue To Lead, While Microsoft Makes Inroads

by Stephen Powers, Brian W. Hill, Craig Le Clair, November 12, 2009

In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a continued focus on end-to-end ECM needs. Strong Performer . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: WAN Optimization, Q4 2009

Blue Coat And Riverbed Lead, With Expand And Cisco Close Behind

by Chris Silva, November 10, 2009

In Forrester's 65-criteria evaluation of wide-area network (WAN) optimization vendors, we found that Blue Coat Systems and Riverbed Technology lead the pack, in part due to the changes these vendors made over the past year through acquisition of complementary . . .

For Consumer Product Strategy Professionals

The Forrester Wave™: US Online Video Platforms, Q4 2009

Brightcove And Ooyala Lead A Maturing Market

by Bobby Tulsiani, November 6, 2009

In Forrester's 37-criteria evaluation of online video platform vendors, Brightcove and Ooyala lead the pack with their end-to-end product offerings that target organizations of all sizes. VMIX and Kaltura follow closely behind with comprehensive offerings . . .

For Security & Risk Professionals

The Forrester Wave™: Identity And Access Management, Q4 2009

Oracle, CA, And IBM Lead, With Novell And Sun Microsystems Close Behind

by Andras Cser, November 3, 2009

In Forrester's 79-criteria evaluation of identity and access management (IAM) vendors, we found that Oracle, CA, and IBM lead the pack because of a rich IAM portfolio (both organically developed and acquired), an understanding of a rapidly changing market, . . .

For Infrastructure & Operations Professionals

Consolidated Backup Strategies For Remote Sites

by Stephanie Balaouras, October 30, 2009

A remote site can be as small as a branch office location with five employees or as large as a regional sales office with 50 employees. Regardless of a company's size, end users are creating and storing critical data at these sites. In some industries . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: Oracle Services Providers, Q4 2009

IBM And Accenture Lead; Infosys, Oracle, and Deloitte Are Strongest In Key Areas

by Liz Herbert, October 30, 2009

In Forrester's 60-criteria evaluation of Oracle services providers, we found that IBM and Accenture led the pack because of the overall breadth and depth of their Oracle services resources across applications and industries, and the breadth of services . . .

For Enterprise Architecture Professionals

The Forrester Wave™: B2B Service Providers, Q4 2009

GXS, Inovis, And Sterling Commerce Lead, With Seeburger, Axway, And Crossgate Close Behind

by Ken Vollmer, October 29, 2009

In Forrester's 85-criteria evaluation of B2B service provider vendors, we found that GXS, Inovis, and Sterling Commerce led the pack due to the comprehensive nature of their business to business (B2B) hosted document exchange and managed services offerings . . .

For Application Development & Program Management Professionals

Modernization Decisions: Should Client Leave Adabas When It Leaves The Mainframe Platform?

by Phil Murphy, October 28, 2009

Applications professionals at a government agency had been operating a suite of custom Adabas applications for decades. The agency was facing mounting economic pressures, it was seeking avenues for cost reduction, and the large bill for the agency's shared-services . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: Managed Global MPLS Services, Q4 2009

AT&T Leads On Strategy And Market Presence; Orange Has The Best Service Offer

by Brownlee Thomas, Ph.D., October 27, 2009

In Forrester's 54-criteria evaluation of nine managed global MPLS service providers, the Leaders included AT&T, BT Global Services, Orange Business Services, and Verizon Business. AT&T had the highest scores in both strategy and market presence, . . .

For Consumer Market Research Professionals

The Forrester Wave™: Full-Service Market Research Online Community Vendors, Q4 2009

Communispace And Vision Critical Lead In A Space That's Heating Up

by Tamara Barber, October 22, 2009

In Forrester's 46-criteria evaluation of six full-service market research online community (MROC) vendors, we found that Communispace and Vision Critical led the pack because of the former's commitment to high customer service and deliverables and the . . .

For Interactive Marketing Professionals

The Forrester Wave™: Interactive Attribution, Q4 2009

ClearSaleing, Visual IQ, And Atlas Lead, With \[x+1\] And Coremetrics Close Behind

by Emily Riley, October 20, 2009

In Forrester's 44-criteria evaluation of interactive attribution vendors, we found that while no vendor offers a fully formed solution, ClearSaleing, Visual IQ, and Atlas lead the pack. ClearSaleing, a standalone attribution tool with rich modeling, comes . . .

For Application Development & Program Management Professionals

Test Data Privacy Is Critical To Meet Compliances

Data Masking Can Help Protect Test Data

by Noel Yuhanna, October 13, 2009

Using customer, employee, or other confidential data straight from production for testing or developing applications violates data privacy laws and regulations and makes that data a soft target for attacks. Data privacy is not just a concern for production . . .

For Application Development & Program Management Professionals

Modernization Decisions: Migrate, Rewrite, Or Replace A 40-Year-Old Assembler Application?

by Phil Murphy, October 2, 2009

Client inquiries asking Forrester for help in making application modernization decisions have spiked in recent months, spurred on by firms' need to make the most of the applications they already own while jettisoning applications that no longer effectively . . .

For Infrastructure & Operations Professionals

TechRadar™ For Infrastructure & Operations Professionals: Cloud Computing, Q3 2009

As Much Diversity Of Maturity Across Categories As Confusion Among Them

by James Staten, October 2, 2009

The No. 1 challenge in cloud computing today is determining what it really is. What categories of services exist within the definition and business model, and how ready are these options for enterprise consumption? Forrester defines cloud computing as . . .

For Information & Knowledge Management Professionals

The ROI Of Imaging

A Total Economic Impact™ Analysis Reinforces The High Value Of Going Digital

by Sheri McLeish, September 29, 2009

E-forms and Web-based self-service continue to grow, but many organizations still rely heavily on paper to manage information. Paper-intensive industries like education, healthcare, government, insurance, and banking benefit from imaging solutions by . . .

For Business Process & Applications Professionals

Forrester TechRadar™ For BP&A Pros: Business Process Management Suites, Q3 2009

The Need For Increased Business Agility Drives BPM Adoption

by Clay Richardson, Ken Vollmer, Craig Le Clair, August 13, 2009

Business process management (BPM) refers to a broad category of software, typically sold as a suite, that automates, improves, and optimizes business processes across the full range of process activity — including human-, document-, and integration-centric . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: SAP Implementation Providers, Q3 2009

Accenture and IBM Lead As The Landscape Continues To Evolve

by Liz Herbert, August 10, 2009

In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both of these firms are strong across a wide range of industries, . . .

For Interactive Marketing Professionals

The Forrester Wave™: US Interactive Agencies — Strategy And Execution, Q3 2009

R/GA, VML, Sapient Interactive, And OgilvyInteractive Lead With Several Close Behind

by Sean Corcoran, August 7, 2009

Forrester's evaluation of the strategy and execution capabilities of interactive agencies across 39 criteria finds that the market has matured considerably in the past 18 months. The market is now ready to take a big step to join, and in some cases even . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Collaboration Platforms, Q3 2009

Microsoft And IBM Lotus Lead; Novell Challenges

by Rob Koplowitz, August 6, 2009

In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders' quadrant with its Teaming product. MindTouch, . . .

For Application Development & Program Management Professionals

The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009

The Fledgling CEP Platform Market Is Vibrant, Competitive, And Dynamic

by Mike Gualtieri, John R. Rymer, August 4, 2009

Forrester evaluated nine complex event processing (CEP) platforms using 114 criteria and found Progress Software and Aleri to be standout Leaders because of their top scores in the event processing features and strategy categories. Solid features and . . .

For Interactive Marketing Professionals

The Forrester Wave™: Australian Interactive Marketing Agencies, Q3 2009

Amnesia Razorfish, HotHouse, Hyro, And The White Agency Emerge As Leaders

by Steven Noble, July 30, 2009

Forrester's first-ever evaluation of Australian interactive marketing agencies looked at 36 criteria and revealed a market that is split between its roots in technology and its emerging focus on marketing strategy. Amnesia Razorfish, HotHouse, Hyro, and . . .

For Customer Intelligence Professionals

The Forrester Wave™: Web Analytics, Q3 2009

Omniture, Coremetrics, Unica, And Webtrends Lead, With Nedstat Close

by John Lovett, July 23, 2009

In Forrester's evaluation of eight Web analytics vendors, we reviewed 105 criteria that exposed a tight Leader board because of each vendor's ability to process copious amounts of data and offer robust customization capabilities. Leaders in this field . . .

For Security & Risk Professionals

TechRadar™ For Security & Risk Professionals: Network Threat Mitigation, Q3 2009

by John Kindervag, July 22, 2009

The news is filled with reports of networks attacks and stolen data. Consumers routinely undergo the stress of fraudulent charges or compromised credit cards. Terms such as "botnet" have become part of our vocabulary. As a result, security and risk professionals . . .