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Ellen Daley

Ellen Daley, Vice President, Research Director

Ellen serves Market Research professionals. She leads a research team that looks at emerging technologies and their impact — like X Internet, prediction markets, serious gaming, and green IT. Ellen also manages Forrester's global telecommunications . . .
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For Vendor Strategy Professionals

3Com Gives HP Core Networking — And Amps Up Cisco Competition

The Converged Infrastructure Market Heats Up

HP announced an agreement yesterday to acquire 3Com for about $2.7 billion. This deal is mostly about market — not product — acquisition. HP gets China (a strong growth market), a good enterprise switch, a solid security product, and a router portfolio. . . .

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For Vendor Strategy Professionals

Enterprise Platform Trends, H1 2009: Bye-Bye Vista

Forrester's six-month study of 75,453 enterprise users during H1 2009 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption. These insights are especially useful for enterprise software . . .

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For B2B Market Research Professionals

This document is only available to Forrester clients2009 Canadian Telecom Outlook  ppt (646 KB PPT)

Forrester Research takes a look at the percentage of Canadian firms who purchase managed telecom services and why they chose to purchase, their interest in procuring managed services, and who would they prefer to purchase managed services from. Data was . . .

For B2B Market Research Professionals

The State Of Enterprise Networks And Telecommunications: 2009

Business Data Services North America And Europe

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009. Even given the current economic crisis, . . .

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For B2B Market Research Professionals

This document is only available to Forrester clientsEnterprise Buying Influences In Emerging Markets, 2009 ppt (406 KB PPT)

From: Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009

For B2B Market Research Professionals

This document is only available to Forrester clientsNorth American Networks And Telecom Budgets And Priorities: 2009  ppt (456 KB PPT)

Using Forrester's Business Data Services' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester examines European firms' budgets and priorities for networks and telecom.

For B2B Market Research Professionals

This document is only available to Forrester clientsEnterprise Versus SMB: 2009 Managed/Outsourced Telecom Services Trends ppt (511 KB PPT)

Using BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester analyzes managed/outsourced telecom services trends within enterprises and SMBs for 2009.

For B2B Market Research Professionals

This document is only available to Forrester clientsEuropean Networks And Telecom Budgets And Priorities: 2009 ppt (465 KB PPT)

Using Forrester's Business Data Services' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester examines European firms' budgets and priorities for networks and telecom.

For B2B Market Research Professionals

This document is only available to Forrester clientsVirtualization Trends In Emerging Markets, 2009  ppt (408 KB PPT)

This Data Chart is based on data from Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009.

For B2B Market Research Professionals

This document is only available to Forrester clientsEnterprise PC Buying In Emerging Markets, 2009 ppt (398 KB PPT)

From: Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009.

For B2B Market Research Professionals

The State Of SMB Networks And Telecommunications: 2009

Business Data Services North America And Europe

This document gives highlights of an extensive data set collected across North American and European firms via our Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q2 2009. Even given the current global economic crisis, . . .

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For B2B Market Research Professionals

This document is only available to Forrester clientsEuropean Firms' Support of Employee-Driven Mobility Usage: 2009  ppt (434 KB PPT)

Using data from BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 survey, Forrester Research analyzes European firms’ support of employee-driven mobility usage.

For B2B Market Research Professionals

This document is only available to Forrester clientsSources That Influence Telecom And Network Purchasing Decisions Of Canadian VSB/SMBs: 2009  ppt (422 KB PPT)

Using data from BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 survey, Forrester Research examines Canadian SMBs and very-small businesses (VSBs) and the sources of information that influence their telecom . . .

For B2B Market Research Professionals

This document is only available to Forrester clients2009 Networks And Telecom Adoption Trends: Very Small Businesses (2 To 19 Employees) ppt (488 KB PPT)

Using our BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 data, Forrester examines network and telecom adoption trends for very small businesses, or VSBs, within North America and Europea.

For B2B Market Research Professionals

This document is only available to Forrester clientsSoftware Budget Outlook And Preferred Purchasing Channels By Company Size: 2008 To 2009 ppt (244 KB PPT)

Software budget outlook and preferred purchasing channels by company size that provides insight into how the current global economic climate is affecting IT budgets, an overview of software budget breakdowns, and a comparison of preferred purchasing channels . . .

For B2B Market Research Professionals

This document is only available to Forrester clientsEnterprise Versus SMB: Who Influences Your Software Purchasing Decisions? ppt (448 KB PPT)

Forrester's 2008 software study was fielded to 2,227 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from companies with 2 or more employees. The purpose of this study was to analyze trends in enterprise . . .

For B2B Market Research Professionals

This document is only available to Forrester clientsSoftware Budget Outlook And Goals By Region: 2008 To 2009 ppt (256 KB PPT)

Software budget outlook and goals of North American and European firms for 2008 to 2009. An overview of spending on new initiatives versus ongoing software operations and maintenance, as well as budget breakdowns for software spending, and goals that . . .

For B2B Market Research Professionals

This document is only available to Forrester clientsSources Of Offline And Online Media Influence For Purchasing Decisions: North America And Europe ppt (234 KB PPT)

An overview of offline and online media that influence purchasing decisions of North American and European firms.

For B2B Market Research Professionals

This document is only available to Forrester clientsBusiness Process Management (BPM) Adoption Trends: 2008 To 2009 ppt (364 KB PPT)

Firms report on their adoption and usage of business process management (BPM).

For B2B Market Research Professionals

This document is only available to Forrester clientsPackaged Applications Implementation And Deployment, Including SaaS, Q4 2008 ppt (426 KB PPT)

Firms report on their implementation and deployment of different packaged applications, with a specific focus on software-as-a-service.

For B2B Market Research Professionals

This document is only available to Forrester clientsService-Oriented Architecture (SOA) Adoption By Firm Size ppt (574 KB PPT)

Enterprises and SMBs report on their usage and satisfaction of service-oriented architecture (SOA).

For B2B Market Research Professionals

This document is only available to Forrester clientsSoftware-As-A-Service Adoption Trends By Country ppt (453 KB PPT)

A comparison of software-as-a-service (SaaS) adoption trends across the US, Canada, UK, France, and Germany.

For B2B Market Research Professionals

This document is only available to Forrester clientsNorth American Mobile Device And Application Landscape ppt (206 KB PPT)

North American firms report on the different handheld operating systems that their companies support and manage, where their employees spend most of their working time, who pays for voice and data mobile services, and their adoption of various mobile . . .

For B2B Market Research Professionals

This document is only available to Forrester clients2008 IT Services: Spending Attitudes By Company Size ppt (246 KB PPT)

North American and European IT decision-makers report on their IT services budgets, the impact of the global economy on the overall IT spending in the next year, and their plans to hire a third-party consultant for various projects.

For B2B Market Research Professionals

This document is only available to Forrester clientsEuropean Mobile Device And Application Landscape ppt (206 KB PPT)

European firms report on the most popular operating systems, where most of their employees spend their working time, who pays the carrier for voice and data mobile services, and their adoption of various mobile applications.

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