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Clay Richardson

Clay Richardson, Senior Analyst

Clay serves Business Process & Applications professionals and is a leading expert on on business process management software, services, and methodologies. Clay delivers strategic guidance to Business Process & Applications professionals seeking . . .
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For Business Process & Applications Professionals

Free ResearchLean: The New Business Technology Imperative

Lean Thinking Is Central To The Shift From IT To BT

Everyone wants to be lean these days, whether when stepping off a scale in the morning or reviewing the cost of running a successful business. But just how do you define "Lean" — especially in the context of business and technology? Do you think of Lean . . .

For Business Process & Applications Professionals

Warning: Don't Assume Your Business Processes Use Master Data

Synchronize Your Business Process And Master Data Strategies

Business process management (BPM) professionals understand the need for data but often only pay it lip service, doing little to take responsibility for ensuring data quality within their processes. Data management professionals, on the other hand, drive . . .

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For Business Process & Applications Professionals

This document is only available to Forrester clientsEconomic Forces Drive Lean BPM Trends And Adoption ppt (631 KB PPT)

Data chart with key findings from the April 2009 Global Lean BPM Online Survey. Results include data on BPM initiative ownership, budgets, tools, and SaaS.

For Business Process & Applications Professionals

The Importance Of Matching BPM Tools To The Process

Single Vendor Solutions Are Not Ready Yet To Meet Customers' Full Needs

The world is a complex place, and business process management (BPM) is no exception. Forrester defines BPM as a discipline for continually improving cross-functional business processes. In contrast, BPM suites (BPMS) have a narrower focus as software . . .

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For Business Process & Applications Professionals

Forrester TechRadar™ For BP&A Pros: Business Process Management Suites, Q3 2009

The Need For Increased Business Agility Drives BPM Adoption

Business process management (BPM) refers to a broad category of software, typically sold as a suite, that automates, improves, and optimizes business processes across the full range of process activity — including human-, document-, and integration-centric . . .

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For Business Process & Applications Professionals

Vendor Snapshot: HandySoft OfficeEngine Whips Unstructured Processes Into Shape

The cat's out of the bag: Business processes are not always as structured and straightforward as you've been led to believe. Although the majority of business processes are structured and capable of being managed in a typical business process management . . .

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For Business Process & Applications Professionals

Use Lean Discovery To Accelerate The Return On Your BPM Investment

In these lean economic times, business process professionals watch their budgets get slashed, while at the same time, the hunger for business process management (BPM) and process improvement continues to accelerate across the enterprise. To meet these . . .

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For Business Process & Applications Professionals

Vendor Snapshot: Lombardi Blueprint Bridges Gap Between Process Discovery And Execution

Austin-based Lombardi Software's latest offering, Blueprint, positions the vendor to extend its leadership in human-centric business process management (BPM) and takes direct aim at Microsoft Word, PowerPoint, and Visio as the tools of choice for process . . .

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