For Infrastructure & Operations Professionals

Client Virtualization Adoption Trends, 2009  (528 KB PPT)

by Natalie Lambert, October 6, 2009

A look at the most recent client virtualization adoption trends.

For Infrastructure & Operations Professionals

Know Your Facts: Understanding The Realities Of Desktop And Application Virtualization

by Natalie Lambert, July 29, 2009

Despite client virtualization becoming increasingly popular, there is still much confusion about the different technologies and how they will play out in the enterprise. During end user interviews, inquiries, and roundtable discussions, Forrester found . . .

For Infrastructure & Operations Professionals

Market Overview: Client Management Suites

Evolving Computing Market Shifts Focus To Security And Virtualization

by Natalie Lambert, July 29, 2009

Desktop operations managers are watching their computing environment change. There are now more types of devices and more varieties of operating systems entering the enterprise than ever before. This is leading to an architectural shift, one that moves . . .

For Infrastructure & Operations Professionals

Case Study: Aspirus Lowers IT Costs By Consolidating Client Security And Management

Single-Sourcing Client Security And Management Eases Desktop Management

by Natalie Lambert, July 16, 2009

Companies are constantly challenged by the ever-increasing number of tools needed to ensure the security of their PCs. Aspirus, a Wisconsin-based healthcare provider, found that too many best-of-breed tools were being used to secure and manage its PC . . .

For Infrastructure & Operations Professionals

Bring Your Own PC Reinvents The Corporate PC: A Citrix Systems Case Study

by Natalie Lambert, July 8, 2009

Bring your own PC (BYOPC) programs are becoming increasingly popular for today's businesses. Why? Because they allow individuals to work from the device of their choice, which not only increases employee satisfaction but also lowers IT costs. Getting . . .

For Infrastructure & Operations Professionals

Q&A: PC Encryption

by Natalie Lambert, April 20, 2009

The slew of privacy regulations and publicly disclosed data breaches moves PC encryption to a must-have enterprise IT solution. Why? Because organizations are looking for ways to avoid being the next CNN headline and forking over hundreds of thousands . . .

For Infrastructure & Operations Professionals

Desktop Virtualization: The Updated Rules Of The Road For Virtualizing Windows

Understanding Windows Licensing As It Applies To Your Desktop Virtualization Initiatives

by Natalie Lambert, April 9, 2009

You asked, and Microsoft listened. At the beginning of the year, Microsoft updated its Windows licensing for desktop virtualization. This means that IT professionals exploring the use of desktop virtualization to support various scenarios, such as contractors . . .

For Security & Risk Professionals

Building The Proactive Case For Full Disk Encryption

Case Study: A Leading Hospitality And Gambling Firm Proactively Implements Full Disk Encryption

by Natalie Lambert, April 8, 2009

In today's economy of tighter budgets and increased scrutiny over requests for investment, security professionals are struggling to make the business case for full disk encryption (FDE). Unfortunately, despite highly publicized data leaks, the business . . .

For Infrastructure & Operations Professionals

Case Study: A Leading Hospitality And Gambling Firm Proactively Implements Full Disk Encryption

by Natalie Lambert, April 7, 2009

Full disk encryption (FDE) is necessary in today's IT organization, and security professionals know this. However, problems arise when IT tries to convey this necessity to the business. Even with highly publicized data leaks, many decision-makers still . . .

For Security & Risk Professionals

Inquiry Spotlight: Data Leak Prevention, Q1 2009

by Natalie Lambert, Andrew Jaquith, February 10, 2009

Data security in general and data leak prevention (DLP) in particular are growing concerns among security professionals. Forrester's data indicates that while firms are interested in DLP's future, they are taking a "wait and see" approach to adoption. . . .

For Infrastructure & Operations Professionals

Desktops-As-A-Service Elongates The PC Refresh Cycle: A Pike County Schools Case Study

by Natalie Lambert, January 21, 2009

Even when the economy is good, IT professionals are asked to cut costs without sacrificing functionality — when it's bad, organizations demand that more be done with less. Pike County Schools' implementation of desktops-as-a-service (DaaS) provides an . . .

For Security & Risk Professionals

Top Data Security Predictions For 2009

Economic Turmoil Will Increase Need For Surveillance, Data Protection Tools

by Andrew Jaquith, Natalie Lambert, January 9, 2009

The economic turmoil in the United States will have resounding consequences for security and risk professionals in 2009. The prospect of laying off an additional 1.4 million workers means that CISOs will clamor for data protection tools to keep their . . .

For Infrastructure & Operations Professionals

Client Virtualization Promises To Speed App Delivery: A TÜV NORD Group Case Study

How One Company Uses Local Application Virtualization To Expediently Serve Its Workforce And Reduce Costs For IT

by Natalie Lambert, October 7, 2008

The challenge of creating a consistent user experience for all employees — be they corporate office, mobile, or remote — has long been a problem for enterprises. This was especially true for the TÜV NORD Group due to its large mobile population that demanded . . .

For Security & Risk Professionals

Market Overview: Client Security Suites

Consolidating Products Means Operational Efficiencies And Lower Costs For IT

by Natalie Lambert, September 11, 2008

Security managers are overwhelmed with the number of security tools needed to protect their PCs. While organizations have already deployed established security tools, such as antimalware and personal firewalls, this is not enough to mitigate today's security . . .

For Infrastructure & Operations Professionals

Inquiry Insights: Client Virtualization, Q3 2008

by Natalie Lambert, July 16, 2008

Day-to-day desktop operations headaches continue to grow at an alarming pace as employees become more mobile, application incompatibilities increase, and the importance of data security expands. From January 2007 to April 2008, Forrester's inquiry load . . .

For Infrastructure & Operations Professionals

Inquiry Insights: Client Security, Q3 2008

by Natalie Lambert, July 14, 2008

Client security has always been a hot topic for IT infrastructure and operations professionals — and this year was no different. Between January 2007 and April 2008 Forrester's IT infrastructure and operations team fielded 3,246 inquiries on myriad topics . . .

For Infrastructure & Operations Professionals

Client Virtualization Enables Green Customer Care Centers: A Cox Communications Case Study

Hosted Application Virtualization Allows Workers To Bring The Call Center Home

by Natalie Lambert, Christine E. Atwood, July 11, 2008

As part of an initiative to differentiate its customer care centers to attract top talent, Cox Communications turned to hosted application virtualization to enable its care agents to work from home. Over the past three years, Cox has embraced home workers . . .

For Consumer Product Strategy Professionals

Consumers Combat Their Internet Fears With Free Protection Measures

How Can Consumer Product Strategists Better Address Security Concerns?

by Natalie Lambert, June 19, 2008

The vast majority of North American online consumers that use a connected PC at home are greatly concerned about malicious code invading their PCs, becoming the next victim of identity theft, and their personal data getting into the wrong hands. In response, . . .

For Infrastructure & Operations Professionals

Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

by Natalie Lambert, Christopher Voce, June 5, 2008

As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desktop managers to understand the world of Windows licensing to successfully . . .

For Infrastructure & Operations Professionals

Demystifying Client Virtualization

Desktop And Application Virtualization Increase Security And Streamline Ops

by Natalie Lambert, April 9, 2008

To virtualize or not to virtualize? That is no longer the question. The new question that desktop managers should ask is, "What desktop environment strikes the balance between productive users and IT's need for increased manageability and security?" Emerging . . .

For Infrastructure & Operations Professionals

Client Security Purchases Miss The Mark

Enterprise Security Technology Adoption Does Not Protect Against Data Loss

by Natalie Lambert, April 4, 2008

Security operations managers seem to be stuck in the past — in a time when viruses and worms dominated the security threatscape. Think back over 2007 — even 2006 — can you think of any widespread piece of malicious code that truly disrupted business? . . .

For Infrastructure & Operations Professionals

Worldwide IT Security Threats: Virus, Worms, And Spyware Top The Lists  (170 KB PPT)

by Natalie Lambert, March 27, 2008

These Data Charts present an overview of the current state of what enterprises and SMBs consider to be their top security threats. Additionally, we compare the top security threats across the North American, European, and Asia Pacific regions.

For Infrastructure & Operations Professionals

End-Of-Life: The Forrester Wave™ Enterprise Antispyware

by Natalie Lambert, March 10, 2008

Once upon a time, companies deployed separate antivirus (AV) and antispyware solutions. Why? Because AV vendors were late to the game and did not offer sufficient protection against the threat of spyware. Unfortunately, this led to increased software . . .

For Infrastructure & Operations Professionals

Citrix' Xen Belongs In Your Virtualization Portfolio

Analysis Of Citrix' Strategic Intent With The XenSource Assets

by James Staten, Natalie Lambert, December 5, 2007

Citrix Systems recently closed its acquisition of XenSource, the shepherd for the open source Xen hypervisor and a leading provider of commercial solutions based on it. The acquisition plunged Citrix into the middle of the red-hot server virtualization . . .

For Infrastructure & Operations Professionals

Virtualization On The Client . . . Finally!

by Natalie Lambert, November 21, 2007

Ask your desktop operations pros whether or not their job is getting easier and they'll be the first to tell you that they have their hands full. Despite concerted efforts to standardize and simplify, today's corporate computing environment is still too . . .