For Vendor Strategy Professionals

Vendors Beware: Virtualization, PaaS, And SaaS Are Changing The Capacity Management Tools Market

by Jean-Pierre Garbani, November 10, 2009

Continuous improvement in the server technology performance-price ratio has caused many organizations to simply dismiss the need for accurate workload and resource planning efforts. In the current economic climate, infrastructure optimization and operational . . .

For Vendor Strategy Professionals

Market Overview: Workload Automation, Q3 2009

Is BSM The Future Of Workload Automation?

by Jean-Pierre Garbani, November 9, 2009

Job scheduling is a necessary component of data centers. Without job scheduling, an enterprise could simply not execute long application processes that deal with massive amounts of data and are necessary to prepare for online and transactional processing. . . .

For Vendor Strategy Professionals

The IT Management Software Challengers

SWOT Analysis For ASG, Compuware, EMC, Quest Software, And Microsoft, Q3 2009

by Jean-Pierre Garbani, October 26, 2009

The 2009 IT management software (ITMS) market seems to favor smaller vendors to the detriment of larger ones. Preliminary results for the first three quarters of 2009 show that the megavendors' share of the ITMS market has again declined from 2008. This . . .

For Vendor Strategy Professionals

Tech Horizons: OpTier, A Step Toward Business Service Management (BSM) 2.0

Is Business Transaction Management The New BSM?

by Jean-Pierre Garbani, October 5, 2009

BSM is firmly established now as a way to manage IT as a business tool rather than as a collection of fragile technologies. In this transformation of IT into a service provider, technology is only one element of the equation and is no longer the only . . .

For Vendor Strategy Professionals

The IT Management Software Megavendors

SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q3 2009

by Jean-Pierre Garbani, Peter O'Neill, August 12, 2009

The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. Despite this bleak overall picture, Forrester forecasts 4% growth in nonapplication software products (e.g., storage management, middleware), . . .

For Vendor Strategy Professionals

The IT Automation Imperative

Putting IT On The Road To Industrial Mass Production

by Jean-Pierre Garbani, July 30, 2009

Cost reduction is the universal 2009 battle cry. With 35% of a typical IT budget spent on personnel, staffing represents the heaviest IT financial burden. The way in which IT evolves in complexity and size, combined with the current inefficiency of many . . .

For Vendor Strategy Professionals

Tech Horizons: ASG's metaCMDB, The Technology That Rocks

How To Optimize Your Path To A Configuration Management System

by Jean-Pierre Garbani, June 16, 2009

The challenging business climate is an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management . . .

For B2B Market Research Professionals

The State Of SMB Software: 2009

Business Data Services North America And Europe

by Heidi Lo, R "Ray" Wang, Jean-Pierre Garbani, June 5, 2009

This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot software topics covered include . . .

For B2B Market Research Professionals

The State Of Enterprise Software: 2009

Business Data Services North America And Europe

by Heidi Lo, R "Ray" Wang, Jean-Pierre Garbani, June 5, 2009

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot software topics covered include software-as-a-service (SaaS), . . .

For Vendor Strategy Professionals

Sun Is The Center Of The New Oracle Universe

How Cisco, HP, And Oracle Are Shaping IT's Future

by Jean-Pierre Garbani, May 21, 2009

There are defining moments in IT where all the stars align to create a big bang. Twenty years ago, IT vendors faced clients wanting application and service value, not technology. The market dominance of IBM mainframes forced these smaller vendors to find . . .

For Vendor Strategy Professionals

Inquiry Insight: IT Management Software

Sustained Activity In Spite Of The Economic Downturn

by Jean-Pierre Garbani, May 13, 2009

Forrester analyzed the IT management software (ITMS) inquiries received from vendors and end users in 2007 and 2008. Inquiries are a good indicator of the tactical issues faced by Forrester's clients and of the activity surrounding a given subject matter. . . .

For Vendor Strategy Professionals

Capacity Management In A Virtual World

Transforming The Traditional Process To Serve Virtualization Imperatives

by Jean-Pierre Garbani, April 17, 2009

Traditional capacity planning is seen as an exercise in forecasting the alignment of hardware resources to enterprise activity growth. Cheap systems meant that this was eventually considered to have little value: Why use scarce and expensive intellectual . . .

For Vendor Strategy Professionals

Tech Horizons: Keynote Systems' Test And Measurement Services

Managing The Online Experience

by Jean-Pierre Garbani, March 16, 2009

Since 1995, Keynote Systems has developed a set of management service solutions for the Web experience that help firms reduce downtime and monitor performance. Managing the online experience has grown in importance as the Net becomes a ubiquitous business/communication . . .

For Vendor Strategy Professionals

Market Overview: The IT Management Software Market In 2009

The Current Economy Is A Catalyst For Change

by Jean-Pierre Garbani, Peter O'Neill, March 13, 2009

In 2009, IT faces the problem of cutting costs without affecting the productivity of business users. Ideally, enterprises will look at solutions that increase IT ops' productivity, reduce the time needed to correct problems, and eliminate wasted time: . . .

For Vendor Strategy Professionals

Future Trends In The Enterprise Software Market

Is Hardware The Future Of Software?

by Jean-Pierre Garbani, March 9, 2009

Hardware, software, and people are the three basic ingredients of enterprise business technology. They provide the enterprise with an economic advantage through automated and improved business processes, increased employee productivity, and more accurate . . .

For Vendor Strategy Professionals

IT Process Automation: Q4 2008 Market Update

Helping IT Through The Economic Storms

by Jean-Pierre Garbani, February 5, 2009

Efficiency and cost reduction are going to be the key IT words of 2009. With 35% of a typical IT budget spent on personnel, staffing represents the heaviest IT financial burden and is perceived as the easiest area to cut. In 2009, we expect that the general . . .

For Vendor Strategy Professionals

BSM 2.0

Predicting The Evolution Of Business Service Management

by Jean-Pierre Garbani, December 12, 2008

Business service management (BSM) has been the battle cry of IT management software vendors for several years now. As a technology, it is founded on the ability to map business services to infrastructure components: This should provide visibility into . . .

For Vendor Strategy Professionals

Market Overview 2008: Automated Testing Software

by Jean-Pierre Garbani, November 7, 2008

Conventional wisdom says that the goal of testing is to find bugs in software, and that this should be achieved by running known usage cases that yield expected results. This opens the door to automation and automated testing solutions. New applications, . . .

For Vendor Strategy Professionals

Market Overview: The Application Performance Management Market

The Rise Of End-To-End Application Performance Management

by Jean-Pierre Garbani, October 17, 2008

Applications are the visible component of IT for internal and external users, and there is a direct relationship between application quality and user productivity and client satisfaction. In many enterprises, CEOs have now realized that the quality of . . .

For Vendor Strategy Professionals

The IT Management Software Challengers

SWOT Analysis: ASG, Microsoft, NetIQ, And Oracle, Q3 2008

by Jean-Pierre Garbani, Peter O'Neill, September 23, 2008

Four major companies dominate the IT management software market. Their rich portfolio allows them to successfully compete in tactical sales with point solutions as well as in strategic sales against each other. They increasingly define the market's direction, . . .

For Vendor Strategy Professionals

Tech Horizons: ServicePilot Technologies And The Commoditization Of Infrastructure Monitoring

How Smaller And More Agile Companies Can Deliver Better Solutions

by Jean-Pierre Garbani, September 8, 2008

As networking technology progressed in spectacular fashion, the technological sophistication of service provider networks were a prime market for a slew of network and system management innovators like Aprisma, Concord, InfoVista, Micromuse, Quallaby, . . .

For Vendor Strategy Professionals

Tech Horizons: Evaluating Gomez's Web Experience Management Services

It Offers Management On Demand For Web 2.0 Applications

by Jean-Pierre Garbani, August 4, 2008

Around 10 years ago, in the early stages of eCommerce, a number of Web monitoring solutions appeared on the market; they focused on the ability to play back a script that described user actions when interfacing with a Web application. The original driver . . .

For Vendor Strategy Professionals

NetIQ's Innovation Targets Diversity And Costs

SWOT Analysis: NetIQ, Q2 2008

by Jean-Pierre Garbani, June 26, 2008

Attachmate's acquisition of NetIQ has revived a company that was once considered too close to Microsoft to succeed in the long run. In fact, the privatization of the company provided the impetus to make it think outside the box and consider how it could . . .

For Vendor Strategy Professionals

Oracle Focuses On Business Value

SWOT Analysis: Oracle Enterprise Manager, Q2 2008

by Jean-Pierre Garbani, June 26, 2008

Oracle today presents a management portfolio that addresses the core Oracle solutions: application management, middleware management, and database management. This focus provides Oracle clients with immediate benefits. It is also a stepping stone for . . .

For Vendor Strategy Professionals

Tech Horizons: Evaluating StackSafe's Test Center Risk Reduction Solution

Its Virtual Sandbox Aims To Reduce Application Deployment Risks

by Jean-Pierre Garbani, June 6, 2008

The popularity of change and configuration management solutions is a testimony to the vital role that controlling change plays in an IT operation. Deploying a new application — or changes to an existing application — on an existing infrastructure is an . . .